In recent years, against the backdrop of labor shortages resulting from Japan’s declining birthrate and aging population, various industries, such as manufacturing, logistics, healthcare, social infrastructure and mobility, have been pursuing labor-saving processes and more sophisticated operations through autonomous driving, remote monitoring and the use of AI. To support these initiatives, the adoption of connected products, which include communications functions embedded into vehicles, industrial machinery, surveillance cameras, medical equipment and other devices, has been expanding. GSMA Intelligence² forecasts that the number of IoT connections worldwide will reach 38.7 billion by 2030, with business connections accounting for 63% of the total.³ Against the backdrop of the growing adoption of connected products, the number of connections and devices operated and managed by companies has expanded from several thousand to tens of thousands, increasing the importance of efficient operation and management. In particular, when providing services using connected products in Japan and overseas, companies face increasingly complex operational challenges, including lifecycle management (activating, suspending and terminating SIMs), integration with external systems, monitoring communications status, and responding to failures.