Intuit has laid off 17 per cent of its full-time workforce — or about 3,000 roles worldwide — as it plans to streamline the business and focus on key areas, including AI.

In an email sent to employees on Wednesday, CEO Sasan Goodarzi said the company was “reducing complexity and simplifying our structure” to better deliver on growth and three big goals, including scaling their “AI-native platform.”

“We must accelerate delivering undisputed customer benefits with an unmatched combination of data, AI, and human expertise,” his memo read in part.

The note to employees said the TurboTax parent company would reduce management, co-ordination-heavy and redundant roles, in addition to windind down offices in Reno, Nev., and Woodland Hills, Calif.

Intuit also plans to reduce investments in Mailchimp and says it will reduce overlap between TurboTax and Credit Karma now that those products have been integrated, according to the note.

Intuit told CBC News in an email that it would not detail how many of the impacted jobs were in Canada. The company has an office in Toronto and previously had an office in Edmonton, though that location was scrapped in a 2024 round of layoffs that affected 1,800 people.

Intuit had about 18,200 employees in seven countries ⁠as ⁠of July 31, 2025, according to ​the company’s annual report.

Affected workers were notified Wednesday about their employment status, per the note.

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Intuit joins a ‌growing list of companies that have announced job cuts this year, including 16,000 jobs at Amazon, 4,000 at Jack Dorsey’s Block and 15 per cent of the workforce at Pinterest. While these Intuit layoffs weren’t explicitly tied to AI, many other tech companies, including Block and Pinterest, did cite AI as factors behind the cuts. 

The company has signed multi-year deals with AI startups Anthropic and OpenAI to integrate their AI models ‌into its software and add Intuit’s personalized tax, finance, accounting and marketing capabilities into Claude and ChatGPT.

The layoffs came shortly before Intuit released third quarter results, where it reported that it expects to pull in between $21.34 billion US and $21.37 billion US in annual revenue — up from its earlier projection of $21 billion US to $21.19 billion US. 

The job cuts will also cost the company about $300 million US in restructuring charges, according to Reuters.