Best ISPs of 2026: Our Top Picks Evaluated for Speed, Value and Price Transparency 


Best ISPs with CNET logoCredit: Cole Kan/CNET/Adobe

Your home internet isn’t just a utility anymore — it’s your invisible lifeline. We use it to support our careers, entertainment and maybe even our mental health. But finding a great internet service provider and plan without falling into price traps is a minefield of confusing terms and hidden fees. That’s why we’ve launched CNET’s brand-new ISP evaluation methodology for 2026. 

Our Picks

GFiber (Google Fiber)

Bottom Line

Established in 2010, GFiber’s fast symmetrical speeds, overall value, price transparency and clear, simple plan terms make it an easy choice f…

Pros & Cons


  • Symmetrical speeds

  • No contract

  • No equipment fees

  • Unlimited data

  • Straightforward pricing and terms

  • Router opt-out available

  • Fast speeds for a value price

  • Limited coverage in select cities across the US

  • No plans less than 1 gig available

Kinetic Fiber (Formerly Windstream)

Bottom Line

Kinetic Fiber has undergone a major corporate evolution, originally operating under legacy DSL infrastructure before officially rebranding its…

Pros & Cons


  • Symmetrical speeds

  • No contract

  • Unlimited data

  • Free equipment for some plans

  • Straightforward pricing and terms

  • Router opt-out available

  • Fast speeds at a good price

  • Limited coverage

  • Equipment fees may apply depending on the plan

Fidium Fiber logo

Bottom Line

If you live in the North East and Fidium Fiber is an option for you, it’s a no-brainer choice for ISPs. Fidium scored high in our overall rank…

Pros & Cons


  • Symmetrical speeds

  • No contract

  • Unlimited data

  • Free equipment for some plans

  • Router opt-out available

  • Fast speeds for a valuable price

  • Wi-Fi 7 router included for some plans

  • Limited coverage

  • Unclear equipment fees post promo period

Breezeline logo on a white background

Bottom Line

Breezeline has experienced a major transformation over the past two decades. Originally founded in 2003 as Atlantic Broadband, a regional cabl…

Pros & Cons


  • The cheapest fiber plan in the industry: symmetrical 100Mbps for only $20 monthly

  • Symmetrical speeds

  • No contract

  • Unlimited data

  • Free installation for online customers

  • Price lock of up to five years for some plans

  • Limited coverage

  • Equipment fees after promo period ends

  • Top-end speeds are capped at 1,000Mbps with no multigig tiers available

Quantum Fiber logo

Bottom Line

If you’re still on the lookout for a solid fiber provider and are on the West Coast, Quantum Fiber offers blazing multigigabit speeds and is w…

Pros & Cons


  • Symmetrical speeds

  • No contract

  • Unlimited data

  • Free equipment for all plans

  • Fast speeds for a valuable price

  • Wi-Fi 7 router included for some plans

  • Router opt-out not available

  • Post promo period is unclear

  • Limited coverage

Xfinity

Bottom Line

Xfinity’s parent company, Comcast, has been around since the 1960s, but its Xfinity brand launched in 2010 when Comcast merged with NBCUnivers…

Pros & Cons


  • No contract

  • Unlimited data

  • Free equipment for all plans

  • Generous military credits

  • Low-income options

  • Router opt-out available

  • Transparent pricing and terms

  • Rare five-year price lock available

  • Speeds not always symmetrical

  • Multigig plans only in select markets

  • Customer satisfaction scores on the low end

  • Price jump after promo period ends

Frontier logo on a red background

Bottom Line

Frontier Internet has an extensive history in the telecommunications sector, established in 1935 as a small local telephone service provider. …

Pros & Cons


  • Symmetrical speeds

  • No contract

  • Unlimited data

  • Free equipment for all plans

  • Equipment savings if you use your own router

  • Fast speeds for a valuable price

  • Wi-Fi 7 router included for some plans

  • Limited coverage

  • Price jump after promo period ends

Sonic logo

Bottom Line

Sonic is a highly respected California-based independent broadband provider, originally established in 1994 as a dial-up internet service. Ove…

Pros & Cons


  • Symmetrical speeds

  • No contract

  • Unlimited data

  • Router opt-out available

  • Fast speeds for a valuable price

  • 10-gig plan available for select addresses

  • Limited coverage, available only in California

  • Price increase after promo period

  • Monthly $20 equipment fee for gig plans

AT&T Internet

Bottom Line

AT&T is the OG of the global telecommunications industry, with a history spanning back to the invention of the telephone itself. In the modern…

Pros & Cons


  • Largest fiber coverage for a fiber ISP

  • Bundling discounts with an AT&T mobile plan

  • Symmetrical speeds

  • No contract

  • Unlimited data

  • Free equipment for all plans

  • Fast speeds at a value

  • No router-opt out available

  • Steep price increase after promo period

T-Mobile Fiber logo on a purple background

Bottom Line

Historically known as a mobile wireless carrier, T-Mobile made industry headlines in June 2025 by launching its wireline fiber brand, T-Fiber….

Pros & Cons


  • Bundling discounts for T-Mobile phone customers

  • Symmetrical speeds

  • No contract

  • Unlimited data

  • Free equipment for all plans

  • Fast speeds for a valuable price

  • Free installation

  • Limited coverage

  • Price increases after promo period ends

  • Length of promo period is unclear

  • No router opt-out option to save money

The Verizon Fios logo, with "Fits by Verizon" in the center of a dark grey background.

Bottom Line

Verizon Fios, launched in the mid-2000s, represents one of the pioneering FTTH networks in the US. Unlike hybrid-coaxial networks that rely on…

Pros & Cons


  • Internet and TV Bundle Savings and Perks

  • Symmetrical or near-symmetrical speeds

  • No contract

  • Unlimited data

  • Free equipment for all plans

  • 5-year price lock available

  • Fast speeds available for a valuable price

  • Price increase after promo period ends

  • No router opt-out option

  • Limited coverage to only the Northeast

  • Professional installation fee of $99 might apply (sometimes waived for promotion)

Wide Open West logo

Bottom Line

WOW! Internet, also known as WideOpenWest, was established in 1996 and initially built its footprint as a traditional cable television and bro…

Pros & Cons


  • Symmetrical speeds (fiber plans only)

  • No contract

  • Free equipment for all plans

  • Router opt-out available

  • Fast speeds for a value

  • Price for Life option available

  • Data caps in certain states (1TB to 3TB)

  • Overage charges apply

  • Unclear promotional period with non-Price for Life plans

  • Limited coverage in only six states

Optimum

Bottom Line

Operated by parent company Altice USA, Optimum is one of the largest broadband providers in the Northeast, serving a massive footprint across …

Pros & Cons


  • Low-cost internet available for decent speeds

  • Best low-income options we’ve seen

  • Five-year price lock available

  • Symmetrical speeds

  • No contracts

  • Unlimited data

  • Free equipment

  • Free installation for online customers

  • Fast speeds available for a valuable price

  • Poor price transparency and confusing terms

  • Customer satisfaction could be better

  • Router-opt out not available

Ziply fiber

Bottom Line

Ziply Fiber was established in 2020 following a major acquisition of Frontier Communications’ Northwest wireline operations. Since taking over…

Pros & Cons


  • 50-Gig plan available

  • Symmetrical speeds

  • No contracts

  • Unlimited data

  • Wi-Fi 7 router included

  • Free installation for online customers

  • Fast speeds available for a valuable price

  • Standard rates after the initial 12-month promotional window are unclear at checkout

  • The signature 50-Gig tier is highly expensive at $900/mo

  • Limited coverage to only four states

Spectrum

Bottom Line

Operated by Charter Communications, Spectrum is one of the largest cable broadband providers in the US, running an expansive hybrid fiber-coax…

Pros & Cons


  • Straightforward service terms

  • Gigabit service available

  • Broad coverage nationwide

  • No contracts

  • Free equipment

  • Rare equipment opt-out savings structure if you use your own router

  • Free self-installation available for online customers

  • Price increase after a year

  • Highly asymmetrical speeds (upload speeds are lower than download)

  • Customer satisfaction scores could be better

T-Mobile 5G Home Internet

Bottom Line

T-Mobile has been a disruptive leader in the telecommunications space, using its massive national 5G cellular network to launch its standalone…

Pros & Cons


  • Wide coverage across the US

  • Affordable plans for decent speeds

  • Easy self-installation

  • Unlimited data

  • No contracts

  • Free equipment

  • Five-year price lock available

  • Overall value for plans could be better

  • Router opt-out not available

  • Variable speeds

Starlink

Bottom Line

Operating under its parent company SpaceX, Starlink has revolutionized the satellite broadband sector. By deploying a massive constellation of…

Pros & Cons


  • Nationwide coverage

  • Solid customer satisfaction

  • Decent speeds for a satellite provider

  • Free equipment for all plans

  • Steep monthly prices

  • Router opt-out not available

  • Overall value for plans could be better

Drawing on years of broadband expertise, our new scoring system strips away marketing fluff and applies a rigorous evaluation of some of the biggest names in broadband. We calculate the precise value-cost down to the megabit for every plan. Then we test real-world buying experiences, sift through the terms and conditions, note each ISP’s hidden fees and factor in real-world consumer satisfaction. Here are the ISPs that scored best. 

All plans, speeds and pricing can vary by specific location. Despite price locks and promotional pricing, please note that all internet service providers may change pricing at any time.

Best internet service providers of 2026

Best overall and best value

GFiber (Google Fiber)

Our testing was extremely smooth. We easily accessed GFiber’s standardized FCC broadband facts labels right next to the pricing on the public site, requiring only three clicks and no mandatory address prompt, resulting in a perfect 10/10 on our Price Transparency Test. From a pure speed-to-price ratio, GFiber delivers incredible speed for a value price earring the highest value score, meaning no other ISP we evaluated offers a better price for the speeds. We also appreciate how GFiber treats its customers. When CNET surveyed existing customers across the US, GFiber scored third-highest (9.3), after Ziply and Sonic.

If you’re tired of playing guessing games and dealing with post-promotional bill shock, GFiber offers simple and easy pricing and terms of service. Unlike nearly every competitor in the broadband space that lures you in with low introductory rates only to raise your monthly bill, GFiber has no traditional promotional pricing. With GFiber, what you see is what you get for the long haul: You get a flat, fixed rate from day one with zero term lengths, zero annual contracts and zero promotional expirations attached. 

If you’re a high-bandwidth power user, gamer or avid streamer, GFiber’s fast speeds could deliver the internet connection you need. 

While I highly recommend GFiber for power users, its coverage is limited to only 19 states across the US. A good runner-up is Kinetic Fiber, AT&T and or Fidium Fiber. These providers offer similar multigigabit plans at an affordable price. If you’re a low bandwidth user or don’t need that much speed, then GFiber might be overkill as the lowest speed offered is the 1 Gig plan. In this case, you can check out T-Mobile’s 5G or a local cable provider such as Xfinity, because it offers lower speeds at a lower price.



  • Symmetrical speeds


  • No contract


  • No equipment fees


  • Unlimited data


  • Straightforward pricing and terms


  • Router opt-out available


  • Fast speeds for a value price


  • Limited coverage in select cities across the US


  • No plans less than 1 gig available

Established in 2010, GFiber’s fast symmetrical speeds, overall value, price transparency and clear, simple plan terms make it an easy choice for CNET’s pick as best ISP. We evaluated 31 internet providers, and Google Fiber consistently scored highest in value, price transparency, contractual friction and customer satisfaction. Service is available in only a handful of cities across the US. 

Speeds
1,000Mbps-8,000Mbps

Price
$70-$150

Service areas
19 states in the East North Central, West North Central, East South Central, South Atlantic, West South Central, Mountain and the Pacific.

States
Service is available in Alabama, Arizona, California, Colorado, Florida, Georgia, Idaho, Illinois, Iowa, Kansas, Missouri, Nebraska, Nevada, North Carolina, South Carolina, Tennessee, Texas, Utah and Washington.

Top cities
San Antonio, TX; Austin, TX; Kansas City, MO; Raleigh, NC; Salt Lake City, UT; Overland Park, KS; Charlotte, NC, per BroadbandNow.

Coverage%
Over 1% of US households, per FCC data.


Consumer satisfaction


9.3

Most transparent pricing

Kinetic Fiber (formerly Windstream)

We value Kinetic Fiber’s price transparency most. Among the 31 ISPs we’ve evaluated, Kinetic Fiber was the only ISP to score an 11/10 for price transparency. Considering how confusing we found most ISP plans, terms and pricing structures, Kinetic Fiber stands out for clearly laying out the pricing information for its most important plans with minimal effort to find it. Kinetic also stands out for its fast, symmetrical speeds ranging from 100Mbps to 2,000Mbps. In terms of value, Kinetic scores just below GFiber. 

If you’re a power user and in need of high-speed internet, then Kinetic Fiber is a solid option. Whether you’re a gamer, an avid streamer or use multiple devices that hog bandwidth, having symmetrical speeds is a must. If you’re looking for value in your service and price transparency, then Kinetic delivers on that front, too. 

Similar to GFiber, Kinetic Fiber delivers well in terms of value, price transparency and symmetrical speeds. However, it falls short on its fiber footprint. According to the latest FCC data, Kinetic Fiber is only available to approximately 1% of US households. Its coverage is available in only 18 states. If Kinetic is not available at your address and you’re set on fiber, I recommend other high-scoring ISPs, such as GFiber, AT&T Internet or Fidium Fiber. If you’re looking for more affordable options and can do with slower speeds, I suggest exploring a 5G connection with T-Mobile. 



  • Symmetrical speeds


  • No contract


  • Unlimited data


  • Free equipment for some plans


  • Straightforward pricing and terms


  • Router opt-out available


  • Fast speeds at a good price


  • Limited coverage


  • Equipment fees may apply depending on the plan

Kinetic Fiber has undergone a major corporate evolution, originally operating under legacy DSL infrastructure before officially rebranding its broadband arm as Kinetic by Windstream in 2017. In recent years, Kinetic has aggressively expanded its modern fiber-optic network across 18 states, primarily in the Mid-Atlantic, Southern and Midwestern regions of the US. We found Kinetic Fiber’s transparent pricing as a shining example for other ISPs. It went above and beyond the bare minimum FCC regulations, earning the only bonus score on our price transparency test.

Speeds
100Mbps-2,000Mbps

Prices
$20-$80

Service areas
18 states in the Mid-Atlantic, Southern, and Midwestern regions of the US.

States
Alabama, Arkansas, Florida, Georgia, Iowa, Kentucky, Minnesota, Mississippi, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina and Texas.

Top cities
Lexington, KY; Lincoln, NE; Richmond, TX; Sugar Land, TX; Broken Arrow, OK; Concord, NC; Lexington, SC; Canton, GA; Valdosta, GA; Mooresville, NC; Warner Robins, GA; Salisbury, NC; Dalton, GA; Matthews, NC; Lexington, NC; Sanford, NC; Huntsville, TX; State College, PA; Waxhaw, NC; Newark, OH, per BroadbandNow.

Coverage%
1% of US households, per FCC data.

Connection type
Fiber

Best for power users/gamers (North East)

Fidium Fiber

Fidium Fiber’s fast symmetrical speeds are enticing, especially if your household requires a lot of bandwidth. However, we really value Fidium’s overall value, its plans and its price transparency. With value, you want to make sure that you’re getting the best bang for your buck in the long run. That’s why we gave Fidium Fiber a value score of 9.6/10 due to its low cost per Mbps. Most ISPs we’ve evaluated offer similar speeds, such as AT&T Internet, Ziply Fiber and Verizon Fios, however, they fall short in terms of value. In other words, you might get similar symmetrical speeds with other fiber providers, but you won’t necessarily be getting as much value for your service. That said, Fidium Fiber’s high value score sets it apart from other ISPs, making it a solid contender if available to you. 

If you’re a power user and gamer, then Fidium Fiber is a solid option for you. With symmetrical, multigig fiber speeds up to 8,000Mbps. Fidium Fiber can handle large families and mutli-device homes. I’m talking about multiple adults who work from home while bandwidth-hungry teenagers stream and play games, all while multiple smart devices are pulling at your Wi-Fi’s bandwidth. Power users and gamers alike want to aim for a latency of 40ms or less. Fidium’s broadband labels state that latency is less than 8ms. 

Despite its enticing high-speed internet plans, Fidium Fiber’s downfall is its price increases and coverage size. Fidium Fiber scored a 7 for contractual friction because it only offers a standard one-year price lock for its promotional pricing. You can expect your monthly internet bill to double in the second year. In addition, if you’re not in one of the nine states it operates in, then chances are your address won won’t be serviceable. If you’re looking for similar plans and a fiber-optic connection, I suggest checking out AT&T Internet, Frontier, Quantum Fiber or Sonic. If fiber isn’t available at your address, I suggest Xfinity or Spectrum, though you’ll see somewhat slower speeds with a cable connection. 



  • Symmetrical speeds


  • No contract


  • Unlimited data


  • Free equipment for some plans


  • Router opt-out available


  • Fast speeds for a valuable price


  • Wi-Fi 7 router included for some plans


  • Limited coverage


  • Unclear equipment fees post promo period

If you live in the North East and Fidium Fiber is an option for you, it’s a no-brainer choice for ISPs. Fidium scored high in our overall rankings because of its speedy plans and overall value. If your household uses multiple devices, whether that’s streaming in 4K, gaming consoles or smart home speakers, it’s essential to have high-speed internet to avoid disruptions. Fidium Fiber offers lightning-fast speeds up to 8,000Mbps, which not many competitors can match. Formerly known as Consolidated Communications, this ISP officially rebranded as Fidium in 2025. Since then, Fidium has expanded its fiber coverage to Northern New England and certain parts of California and Texas.

Speeds
300Mbps-8,000Mbps

Prices
$30-$125

Service areas
9 states in the Mid-Atlantic region and parts of California and Texas.

States
Service is available in California, Illinois, Maine, Minnesota, New Hampshire, Pennsylvania, Texas and Vermont.

Top Cities
Sacramento, CA; Katy, TX; Elk Grove, CA; Conroe, TX; Roseville, CA; Manchester, NH; Nashua, NH; Citrus Heights, CA; Rancho Cordova, CA; Rocklin, CA; Portland, ME; Mankato, MN; Carmichael, CA; Lufkin, TX; Montgomery, TX; Lincoln, CA; Concord, NH; Antelope, CA; Burlington, VT; Bangor, ME, per BroadbandNow.

Coverage%
Less than 1% of US households, per FCC data

Connection type
Fiber

Despite being known as a regional fiber provider, Breezeline stands out for its symmetrical speeds and gigabit service. It also offers one of the cheapest fiber internet plans we’ve seen. In a market where high-speed broadband rates are climbing, Breezeline disrupted the status quo by introducing an ultra-affordable, low-tier symmetrical fiber plan designed for budget-conscious households with lower bandwidth needs. For only $20 a month, customers can get symmetrical speeds of 100Mbps. The cost per Mbps for this plan alone is less than 0.2 cents versus 0.35 cents for a similar plan with Ziply Fiber. Breezeline’s higher speed tier plans hold value, too, but it was its cheap $20 fiber plan that stood out most. Breezeline earned a perfect 10/10 on our Price Transparency Test due to clear, point-of-sale-adjacent broadband facts labels, and a strong 8.5/10 on Contract Friction because it offers a rare five-year price lock option on most plans, which can protect you from sudden post-promotional rate hikes.

Breezeline is the best choice for budget-conscious renters, students, seniors and low- to moderate-income families. If you want consistent pricing under $30 a month without having to sacrifice the symmetrical upload speeds of a pure fiber connection, Breezeline has no equal. Breezeline’s $20 100Mbps plan is the cheapest plan among any ISP we’ve evaluated (excluding plans designed for qualified low-income families). Breezeline’s higher speed tier plans have long-term price lock options if you’re  looking for long-term stability.

If you’re a power user, gamer or looking for multigigabit connections more than 1,000Mbps, Breezeline is not for you, as its top-end plan maxes out at 1,000Mbps. Alternative fiber picks are GFiber, Quantum Fiber and Frontier, though you’ll pay more for the higher speeds. If you consider yourself low-income, you can see if you qualify for programs designed for low-income families. Optimum’s Advantage plan is $15 per month for 100Mbps and Xfinity’s Essentials plan is only $10/mo for 50Mbps.



  • The cheapest fiber plan in the industry: symmetrical 100Mbps for only $20 monthly


  • Symmetrical speeds


  • No contract


  • Unlimited data


  • Free installation for online customers


  • Price lock of up to five years for some plans


  • Limited coverage


  • Equipment fees after promo period ends


  • Top-end speeds are capped at 1,000Mbps with no multigig tiers available

Breezeline has experienced a major transformation over the past two decades. Originally founded in 2003 as Atlantic Broadband, a regional cable provider, the company officially rebranded as Breezeline in 2022 to signal its aggressive shift into fiber infrastructure. Today, Breezeline operates across 13 states with a massive presence in the Eastern US and Ohio.

Speeds
100Mbps-1,000Mbps

Prices
$20-$40

Service areas
13 states in the Northeast and Mid-Atlantic regions.

States
Service is available in Connecticut, Delaware, Florida, Maine, Maryland, Massachusetts, New Hampshire, New York, Ohio, Pennsylvania, South Carolina, Virginia and West Virginia.

Top cities
Miami Beach, FL; Miami, FL; Aiken, SC; Johnstown, PA; Altoona, PA; Cumberland, MD; Middletown, DE; Groton, CT; Rochester, NH; New London, CT, per BroadbandNow.

Coverage%
Less than 1% of US households, per FCC data

Connection type
Fiber

Best for power users/gamers (Western states)

Quantum Fiber

Compared to other ISPs, Quantum Fiber offers real overall value across all its plans — not just a few. Its fast symmetrical speeds reach up to 8,000Mbps. You get more value in your plans than other fiber ISPs. It’s right up there with fiber providers such as Kinetic and Fidium, which also score highly on value, but Quantum scored higher. Other fiber ISPs that made our top picks offer similar plans and pricing, but they scored lower in value. With Quantum Fiber, you can expect your cost per Mbps to be solid across all plans. No matter which Quantum Fiber plan you choose, you can expect a solid cost per Mbps. We also appreciate Quantum’s price transparency, which is why it scored a 10/10. Quantum Fiber also scored well in price transparency at 10. During our testing, we found a notable difference in the customer experience when ISPs make it easier to access broadband labels and plan details. We believe this is crucial if you’re shopping for home internet, as it can be easy to fall into price traps when the company doesn’t make the fine print clear. The more transparent ISPs are about plan details, the less likely you’re to incur unexpected fees down the line. 

If you’re a power user, have a large bandwidth-hungry family with multiple Wi-Fi devices or are a gamer, then Quantum Fiber’s multigigabit offerings will be more than enough for your home internet needs. If you happen to be in one of the 13 states where this ISP operates and you value good, transparent prices, then Quantum is a no-brainer. We found Quantum Fiber’s plans to have one of the best cost per Mbps (price of the plan divided by the speeds) and scored a 10/10 for transparency, meaning you can easily access its full price breakdown and broadband labels. We found that some providers will bury hidden fees and true costs in the fine print. With Quantum Fiber, there will be minimal surprises. We personally went through the buying experience and saw how Quantum clearly lays out what you will actually pay.

Despite all the positives that come with Quantum Fiber’s service, if you want to avoid price increases and value the option to use your own router, it might be worth considering alternatives. Quantum Fiber scored on the lower end with a 7 for its contractual friction due to it’s unclear promotional period. According to the provider’s broadband labels, customers are subjected to price increases but it does not indicate when the promo period ends. In addition, the free equipment is a genuine perk, but unlike other ISPs, Quantum Fiber does not give you the option to use your own router, which is worth mentioning since it is unclear whether customers are expected to pay for equipment after the promo period ends. If you want to avoid any surprise fees down the line, GFiber is a solid choice as it offers fixed rates across all plans. Kinetic Fiber and Fidium Fiber are also high on our list and offer clearer terms on its promotional pricing. If fiber is not available at your address and you still want to prioritize speed, cable service from Xfinity is the next best thing.



  • Symmetrical speeds


  • No contract


  • Unlimited data


  • Free equipment for all plans


  • Fast speeds for a valuable price


  • Wi-Fi 7 router included for some plans


  • Router opt-out not available


  • Post promo period is unclear


  • Limited coverage

If you’re still on the lookout for a solid fiber provider and are on the West Coast, Quantum Fiber offers blazing multigigabit speeds and is worth your consideration. In February 2026, AT&T officially closed its sale, acquiring Quantum Fiber from its previous parent company, Lumen Technologies. This acquisition promises to expand AT&T’s fiber reach to more than 4 million fiber locations across 11 US states. According to AT&T, more than 1 million of Quantum Fiber subscribers will transition to AT&T’s fiber footprint. Quantum Fiber received high marks in value, price transparency and customer satisfaction. 

Quantum Fiber fell short in terms of its contractual friction. In other words, the fees for the equipment policy and the official end of the promotional period were unclear. This is worth mentioning for customers looking to stay with Quantum Fiber’s service long term. Despite that, Quantum Fiber still blew the water when it came to its cost per Mbps score, making it stand out from other fiber ISPs such as Ziply Fiber (8.4), Verizon Fios (8.5) and Breezeline (8) that don’t offer you as much value. Quantum Fiber is serviceable in regions such as the Western, Midwestern and Southern US. 

Speeds
500Mbps-3,000Mbps

Prices
$50-$150

Areas serviced
13 states in the Western, Midwestern, and Southern regions of the US.

States
Service is available in Arizona, Colorado, Florida, Idaho, Iowa, Minnesota, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oregon and South Dakota. Top cities: Las Vegas, NV; Phoenix, AZ; Minneapolis, MN; Denver, CO; Seattle, WA; Portland, OR; Tucson, AZ; Saint Paul, MN; Salt Lake City, UT; Colorado Springs, CO; Omaha, NE; Mesa, AZ; Aurora, CO; Spokane, WA; Tacoma, WA; Vancouver, WA; Henderson, NV; Naples, FL; Kissimmee, FL; Littleton, CO, per BroadbandNow.

Coverage%
2% of US households, per FCC data Disclosure: In February 2026, AT&T acquired Quantum Fiber from Lumen Technologies, the FCC’s data may not accurately reflect the current coverage footprint.

Connection type
Fiber


Consumer satisfaction


8.8

ISPs are notorious for increasing monthly prices after a short promo period, diluting any savings you thought you were getting. At CNET, we value accessible pricing and stability — and in 2026, Xfinity offers just that. During our evaluations, we were able to easily and quickly access Xfinity’s broadband facts labels and plans, prices, terms and equipment terms early on its online buying process. Because of this, we could easily understand exactly what to expect to pay. Only a handful of other ISPs even offer a five-year price lock (Optimum, Verizon, T-Mobile 5G). We also appreciate Xfinity’s military discounts and low-income plans, which we found to be a rare offering during our evaluations.

If you value a stable and long-term price lock paired with easy-to-find prices and terms, Xfinity is your best choice. We’d also recommend Xfinity for active military members and low-income earners

If you really want fiber and blazing-fast multigig speeds, then you’ll want to check out which fiber provider might service your neighborhood. GFiber, Kinetic, Fidium Fiber, Breezeline and Quantum are our top fiber scorers. If you are concerned about customer service, that is Xfinity’s weakest score in our evaluations. Xfinity got a 7.2/10 in our People’s Picks survey, which captures customer satisfaction. While it scored in the bottom half, it was still the best of all cable ISPs. We believe some of the negative responses may be from unsatisfied customers prior to the positive changes Xfinity has made recently. New customers, for example, are not subject to data caps or overage charges. These hidden fees were once imposed and still might be for some legacy customers. But for new customers, Xfinity is heading in a positive direction.



  • No contract


  • Unlimited data


  • Free equipment for all plans


  • Generous military credits


  • Low-income options


  • Router opt-out available


  • Transparent pricing and terms


  • Rare five-year price lock available


  • Speeds not always symmetrical


  • Multigig plans only in select markets


  • Customer satisfaction scores on the low end


  • Price jump after promo period ends

Xfinity’s parent company, Comcast, has been around since the 1960s, but its Xfinity brand launched in 2010 when Comcast merged with NBCUniversal. The cable giant is known for its wide coverage, but for us, it stood out because of its transparent pricing and long-term price lock options. While it fell short on value (cost per Mbps), it outscored all other cable internet providers, including Spectrum and a few well-known fiber giants such as Frontier, Verizon and AT&T.

Speeds
300Mbps-1,000Mbps

Prices
$40-$50

Service areas
41 states across the US.

States
Service is available in Connecticut, California, Delaware, District of Columbia, Indiana, Louisiana, Maryland, Massachusetts, Michigan, New Jersey, Rhode Island, Virginia, West Virginia and Wisconsin.

Top cities
Houston, TX; Chicago, IL; Miami, FL; Philadelphia, PA; Minneapolis, MN; Denver, CO; Orlando, FL; Atlanta, GA; San Jose, CA; Seattle, WA; Indianapolis, IN; Portland, OR; Jacksonville, FL; Tucson, AZ; San Francisco, CA; Sacramento, CA; Fort Lauderdale, FL’; Saint Paul, MN; Pittsburgh, PA; Washington, DC, per BroadbandNow

Coverage%
34%, per FCC data

Connection type
Hybrid Fiber-Coaxial (HFC)


Consumer satisfaction


7.2

Best live TV streaming discount

Frontier Fiber

Frontier stands out from all the ISPs we’ve evaluated because it is one of the very few providers that offer a solid deal for bundling home internet with Live TV. Providers such as Xfinity, Verizon and Optimum commonly offer home internet and streaming subscription bundles with Netflix, Apple TV Plus or Peacock. But Frontier is the only one we evaluated that bundles home internet with YouTubeTV. YouTubeTV is the closest streaming service to traditional cable TV. It has the look, feel and operates as live cable TV does. You can save $10 off YouTubeTV for 12 months. CNET TV and streaming experts named it one of the best live TV streaming services available, praising its extensive array of channels and easy-to-navigate user interface. 

We also loved Frontier Fiber’s flashy Wi-Fi 7 router, available with the 500Mbps and faster plans. According to CNET’s router expert Joe Supan, Wi-Fi 7 routers are capable of faster speeds and lower latency. “That’s not just marketing fluff, either. When we tested Wi-Fi 7 routers against older models at CNET Lab, they outperformed them in every metric,” he said.

If you’re thinking about cutting the cord from traditional cable TV or you household loves watching live TV and sports, then Frontier Fiber’s home internet and live TV bundle is a solid option. That’s because you can bundle your home internet plan with YouTube TV at a discounted rate for a year. Just keep in mind that discount is only for the first year of service. 

Gamers and power users will also benefit from Frontier’s Wi-FI 7 router option and symmetrical fiber speeds of up to 7,000Mbps. Price transparency and value scores are strong in our evaluation of Frontier, too. Exisitng customers also scored Frontier highly in CNET People’s Picks survey, which is telling. 

If you want to avoid price increases in the long run, then it might be best to consider other options. Frontier has steep price increases after the standard one-year promotional period. In the first year, customers can expect to pay for monthly internet from $30 to $110. After the promotional period, prices can increase by $10 a month. It’s best to consider the price increase and the additional fees from the live TV bundle after the promo period ends. If you want to avoid price increases and additional fees down the line, we recommend GFiber as it offers a fixed cost across all plans, or Xfinity’s five-year price lock option. 



  • Symmetrical speeds


  • No contract


  • Unlimited data


  • Free equipment for all plans


  • Equipment savings if you use your own router


  • Fast speeds for a valuable price


  • Wi-Fi 7 router included for some plans


  • Limited coverage


  • Price jump after promo period ends

Frontier Internet has an extensive history in the telecommunications sector, established in 1935 as a small local telephone service provider. Over the decades, it expanded dynamically by transitioning into broadband, building out massive legacy DSL networks and deploying fiber-optic infrastructure. In early 2026, Verizon officially acquired Frontier with plans to continue separate operations in the near term, but will integrate gradually and has already begun offering cross-branded bundling discounts.

Speeds
500Mbps-7,000Mbps

Prices
$30-$110

Service areas
25 states in regions such as the West & Southwest, Midwest, South and Southeast, Northeast and the Mid-Atlantic.

States
Service is available in Alabama, Arizona, California, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Michigan, Minnesota, Mississippi, Nebraska, Nevada, New Mexico, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Utah, West Virginia and Wisconsin.

Top Cities
Los Angeles, CA; Tampa, FL; Rochester, NY; Long Beach, CA; Saint Petersburg, FL; Fort Wayne, IN; Kissimmee, FL; Plano, TX; Durham, NC; Bradenton, FL; Lakeland, FL; San Bernardino, CA; Irving, TX; Corona, CA; Sarasota, FL; Garland, TX; Fontana, CA; Oxnard, CA; Moreno Valley, CA; Lancaster, CA, per BroadbandNow.

Coverage%
4% of US households, per FCC data

Connection Type
Fiber


Consumer satisfaction


8.4

Best in customer satisfaction

Sonic

We love seeing positive customer experiences with Sonic’s fiber services. Sonic’s customers beat out internet giants including AT&T, GFiber, Quantum Fiber, Xfinity and Frontier. Sonic’s customer satisfaction score sets it apart from the large pool of highly ranked ISPs. Surveyed customers told us they liked Sonic’s stable internet connection and rarely experienced internet drops. Users also reported no speed throttling or disruptions during peak usage hours.

If you’re tired of having a poor customer experience and want a long-term investment with your ISP, Sonic internet is a good fit. CNET’s People’s Picks survey shows that among the top-rated ISPs in the West region, Sonic came out on top, beating Starlink, AT&T Internet, Ziply Fiber and Quantum Fiber. In addition to this, Sonic offers great value for the gig and 10-gig plans with a cost per Mbps of less than one cent. When evaluating for value, you should aim to have a cost per mps between 10 and 25 cents, and anything lower is considered great value. 

The main downside to Sonic is that the service is limited to California residents. Despite the ISP boasting solid value for its plans and customer satisfaction, if you are not a resident of California, then chances are you won’t be serviceable at your address. If Sonic is not available at your location, other top-ranked ISPs in the West include AT&T Internet, Xfinity, Ziply Fiber and Quantum Fiber. Sonic also increases its pricing after a year of service. If you want to avoid paying for more down the line, I suggest Kinetic Fiber, Xfinity or Breezeline.



  • Symmetrical speeds


  • No contract


  • Unlimited data


  • Router opt-out available


  • Fast speeds for a valuable price


  • 10-gig plan available for select addresses


  • Limited coverage, available only in California


  • Price increase after promo period


  • Monthly $20 equipment fee for gig plans

Sonic is a highly respected California-based independent broadband provider, originally established in 1994 as a dial-up internet service. Over the past three decades, Sonic has successfully transitioned into a premier fiber-optic ISP, expanding its state-of-the-art fiber network to cover over 685,000 homes in California. Sonic secured a CNET’s People’s Pick Award after receiving near-flawless feedback in our People’s Picks survey for its region. It received the single highest customer satisfaction rating of any wireline provider in our database.

Speeds
1,000Mbps-10,000Mbps

Prices
$50-$60

Service areas
At present, service is available only in California

State
California

Top cities
San Jose, CA; San Francisco, CA; Oakland, CA; Santa Rosa, CA; Hayward, CA; San Mateo, CA; Berkeley, CA; Vallejo, CA; Concord, CA; Daly City, CA; Redwood City, CA; San Leandro, CA; Hawthorne, CA; Richmond, CA; Walnut Creek, CA; Alameda, CA; San Rafael, CA; Petaluma, CA; Union City, CA; Brentwood, CA, per BroadbandNow.

Coverage%
Less than 1% of US households, per FCC data

Connection type
Fiber


Consumer satisfaction


9.6

Largest fiber footprint

AT&T Internet

AT&T Internet’s coverage and reach isn’t the only thing that stands out to us. It scored well in terms of value and cost per Mbps across all plans. AT&T is special in that you can seamlessly bundle your home fiber connection with your mobile plan, giving you the flexibility to manage internet and phone on one bill. We found clear, standardized FCC facts labels right next to plan options on its site, which is why it earned a perfect 10/10 on our Price Transparency Test. AT&T’s People’s Pick’s Customer satisfaction score is also very high.  

Symmetrical speeds, plenty of multigig options, a fiber-optic connection — there are a lot of positives that come with AT&T that would satisfy many people. However, AT&T Internet is ideal for those who prioritize fast internet at a good price but also with clear and accessible price transparency. This is likely why customer satisfaction at AT&T is high. In addition, for those looking to save money, AT&T Internet includes a router at no extra cost for all plans as well as bundling discount with its phone plans.  

Despite AT&T’s strong overall value score and price transparency, it did fall short on contractual friction score. If you want a flat, long-term price without promotional expirations, GFiber or Xfinity are a better alternative, as AT&T’s rates jump significantly after your first 12 months. If you want to avoid price increases and a simpler service, GFiber and Xfinity offer similar speed tiers with long-term fixed prices. .



  • Largest fiber coverage for a fiber ISP


  • Bundling discounts with an AT&T mobile plan


  • Symmetrical speeds


  • No contract


  • Unlimited data


  • Free equipment for all plans


  • Fast speeds at a value


  • No router-opt out available


  • Steep price increase after promo period

AT&T is the OG of the global telecommunications industry, with a history spanning back to the invention of the telephone itself. In the modern broadband era, AT&T has established itself as a dominant force by deploying the largest fiber-optic network by footprint in the United States. According to FCC data, AT&T’s fiber footprint covers over 14% of US households across 22 states, which is more than 10x the physical reach of other fiber competitors. 

Speeds
300Mbps-5,000Mbps

Prices
$35-$95

Service areas
21+ states (plus 11 states with the Quantum footprint expansion) in regions such as the South, East South Central, and West South Central.

States
Service is available in Alabama, Arizona, Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas and Wisconsin.

Top cities
Houston, TX; Chicago, IL; Los Angeles, CA; Miami, FL; San Antonio, TX; Dallas, TX; San Diego, CA; Austin, TX; Denver, CO; Orlando, FL; Atlanta, GA; San Jose, CA; Seattle, WA, per BroadbandNow.

Coverage%
14% of US households, per FCC data

Connection type
Fiber


Consumer satisfaction


8.3

Best mobile and internet bundle

T-Fiber

T-Fiber earned CNET’s superlative for the best mobile and internet bundle by offering an incredibly generous bundling incentive that deeply undercuts standard standalone fiber rates. If you’re already a T-Mobile mobile wireless subscriber, T-Fiber solves your home internet needs while saving you serious cash. It lets you save a massive $15 on your monthly internet bill by bundling your home fiber line with an active mobile phone plan. What will surprise you is that this bundle drops your home fiber rate to some of the lowest promotional rates we’ve seen ($30/mo for 300Mbps, $45/mo for 1 Gig, and $55/mo for 2 Gig). T-Fiber scored a strong 9/10 for value because every single plan includes a calculated cost-per-megabit ratio of well under one cent. The provider also earned a highly respectable 8.5/10 for customer satisfaction in our People’s Picks survey, with users praising the company for its responsive customer support.

Prospective and existing T-Mobile mobile customers, cord-cutters, gamers and power users who want symmetrical fiber performance up to 2,000Mbps with deep mobile bundling discounts and free professional installation.

If you want to avoid price increases down the line, then it might be best to consider other options. There’s a misconception that if you bundle your home internet with either a mobile or a streaming service, you’re guaranteed to be saving money. While that may be the case at first, the reality may not always be so simple. T-Fiber’s monthly price jumps by $10 after the promo period ends. As far as when the promo period lasts, that is unclear. This is why T-Fiber fell short on contractual friction, with a score of 7. To avoid price increases for your service while keeping the same speeds, I suggest GFiber, Verizon Fios or Xfinity, which let you lock in your monthly price for up to five years. 



  • Bundling discounts for T-Mobile phone customers


  • Symmetrical speeds


  • No contract


  • Unlimited data


  • Free equipment for all plans


  • Fast speeds for a valuable price


  • Free installation


  • Limited coverage


  • Price increases after promo period ends


  • Length of promo period is unclear


  • No router opt-out option to save money

Historically known as a mobile wireless carrier, T-Mobile made industry headlines in June 2025 by launching its wireline fiber brand, T-Fiber. According to T-Mobile’s US consumer group president, Jon Freier, T-Fiber was launched specifically to meet the high-speed broadband needs of the millions of customers currently stuck on waiting lists for its capacity-constrained 5G home internet service. Since its launch, T-Fiber has expanded into over 27 states, though its physical footprint remains highly localized.  

Speeds
300Mbps-2,000Mbps

Prices
$45-$70

Service areas
27 states in regions such as the South, Southeast, Midwest, West, Southwest, Northeast and Mid-Atlantic.

States
Service is available in Alabama, Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nebraska, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and Wisconsin

Top cities
Birmingham, AL; Montgomery, AL; Casa Grande, AZ; Glendale AZ; Prescott, AZ; Oceanside, CA; Palmdale, CA; Aurora, CO; Broomfeld, CO; Colorado Springs, CO; Littleton, CO; Louisville and Lafayette; CO; Daytona Beach, FL; Fort Lauderdale, FL; Fort Myers, FL; Miami, FL; Atlanta, GA: Columbus, GA: Jonesboro, GA: Aurora, GA; Chicago, IL; New York, NY; Asheboro, NC: and more. (Check if your address is serviceable for T-Fiber)

Coverage%
Less than 1%, per FCC data.

Connection type
Fiber


Consumer aatisfaction


8.5

Best internet and TV bundles

Verizon Fios

Verizon Fios completely reinvented bundling, offering one of the best Internet and TV bundles we’ve seen. Instead of forcing you into rigid, expensive double-play contracts, Verizon allows you to mix and match your fiber speed tier with highly customized TV plans and premium streaming perks, offering unmatched consumer flexibility. Verizon Fios offers speedy multigigabit plans, unlimited data, free equipment and no-contract plans. Verizon Fios recently rolled out its new, flashy symmetrical 5-gig plan, with reps telling CNET that availability varies by address but should be available in most metro locations where Fios operates. We also appreciated its industry-rare five-year price lock option.

If your household likes live TV and ad-free streaming on Netflix and HBO Max, Verizon Fios is worth a look. One of the perks that come with bundling is cost savings, but Verizon is unique in that its streaming perks include ad-free tiers, which we haven’t seen other ISPs offer. Verizon Fios’ symmetrical multigig plans make it a solid choice for gamers and power-users wanting long-term pricing terms. It is also an excellent option for active-duty military members and veterans, who qualify for exclusive standalone monthly discounts of $5 to $15 off. 

Verizon fell short on our price transparency test because it tucked its broadband facts labels far down at the bottom of its homepage, requiring significant scrolling and clicking to access. If you plan to use your own router, Verizon doesn’t offer that option, either.



  • Internet and TV Bundle Savings and Perks


  • Symmetrical or near-symmetrical speeds


  • No contract


  • Unlimited data


  • Free equipment for all plans


  • 5-year price lock available


  • Fast speeds available for a valuable price


  • Price increase after promo period ends


  • No router opt-out option


  • Limited coverage to only the Northeast


  • Professional installation fee of $99 might apply (sometimes waived for promotion)

Verizon Fios, launched in the mid-2000s, represents one of the pioneering FTTH networks in the US. Unlike hybrid-coaxial networks that rely on legacy copper for the last mile, Fios was built as a glass-based fiber-optic network. Today, Verizon Fios is the dominant fiber provider in the Northeast and Mid-Atlantic regions. With an overall score of 8.5/10, customers can save $10 to $44 a month by bundling with a Fios TV plan. Verizon also offers a slew of perks and discounts for streaming services such as Disney Plus, Netflix and HBO Max. You can also bundle with YouTubeTV at a discounted price for the first six months of service, saving you $28 a month on your internet bill. Beyond the perks and savings, Verizon scored above average across the board in value (8.8), contractual friction (8.5) and customer satisfaction (8.3). Verizon Fios is primarily available in the Northeast and Mid-Atlantic regions, with coverage in only nine states.

Speeds
300Mbps-5,000Mbps

Prices
$35-$105

Service areas
9 states in the Northeast and Mid-Atlantic region.

States
Service is available in Delaware, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, Virginia and Washington, D.C.

Top cities
New York, NY; Brooklyn, NY; Philadelphia, PA; Bronx, NY; Pittsburgh, PA; Washington, DC; Baltimore, MD; Buffalo, NY; Staten Island, NY; Virginia Beach, VA; Richmond, VA; Alexandria, VA; Newark, NJ; Silver Spring, MD; Jersey City, NJ; Jamaica, NY; Chesapeake, VA; Trenton, NJ; Arlington, VA; Flushing, NY, per BroadbandNow.

Connection type
Fiber


Consumer satisfaction


8.3

Only ISP with a Price for Life option

WOW Internet (WideOpenWest)

WOW! secured our superlative as the only ISP with a Price for Life option because its the only provider left that has one. Other ISPs, such as Quantum, used to have similar price for life options, but to this day, its just WOW!. Price For Life means price protection from the industry’s most notorious practice: post-promotional bill increases.

If you are tired of your internet bill creeping up every single year or if you’re looking for a cost-efficient service that prioritizes value and price transparency, WOW! Internet is for you. WOW! is ideal for budget-conscious families, long-term homeowners and retirees living in its six-state footprint who want flat, predictable pricing that will never change. It is also an excellent option for users who want free equipment and professional installation bundled under a single, lifetime-guaranteed rate.

If you do not opt into the Price for Life program, you should avoid WOW!, as its post-promo rate increases are steep. The downside of not signing up for the Price for Life option is that you would have to deal with price increases after a year. We also scored WOW! low for contract friction as it’s one of the few ISPs left with data caps (1 TB to 3 TB) and coverage charges ($10 per 50 GB block).



  • Symmetrical speeds (fiber plans only)


  • No contract


  • Free equipment for all plans


  • Router opt-out available


  • Fast speeds for a value


  • Price for Life option available


  • Data caps in certain states (1TB to 3TB)


  • Overage charges apply


  • Unclear promotional period with non-Price for Life plans


  • Limited coverage in only six states

WOW! Internet, also known as WideOpenWest, was established in 1996 and initially built its footprint as a traditional cable television and broadband provider. Over the last decade, WOW! has expanded dynamically by building out modern fiber-to-the-home networks in competitive markets. Today, WOW! operates a mix of cable and fiber services across six states in the South and Midwest.

Speeds
300Mbps-5,000Mbps

Prices
$25-$189

Service areas
Six states in the South and Midwest regions.

States
Service is available in Alabama, Florida, Georgia, Michigan, South Carolina and Tennessee.

Coverage%
Less than 1%, per FCC data

Top cities
Knoxville, TN; Saint Petersburg, FL; Huntsville, AL; Montgomery, AL; Augusta, GA; Charleston, SC; Columbus, GA; Clearwater, FL; Summerville, SC; Warren, MI; Sterling Heights, MI; Spring Hill, FL; Panama City, FL; Dearborn, MI’; Largo, FL; Apopka, FL; Rochester, MI; Clinton Township, MI; Canton, MI; Newnan, GA , Sterling Heights, MI; Spring Hill, FL; Panama City, FL; Dearborn, MI; Largo, FL; Apopka, FL; Rochester, MI; Clinton Township, MI; Canton, MI; Newnan, GA, per BroadbandNow

Connection type
Fiber, Cable

Best for low-income households

Optimum

At a glance, there’s a lot to like about Optimum’s service. It offers symmetrical speeds of up to 8,000Mbps for fiber internet, unlimited data, no contracts and free installation for online customers. However, what stands out most is its low-cost internet plans for decent speeds for qualified low-income households. If you qualify for federal financial assistance, Optimum offers the Advantage plan that delivers 100Mbps of high-speed internet for just $14.99 per month, which bundles your Wi-Fi router, professional installation and unlimited data for $0 extra. 

While other ISPs such as Xfinity offer low-cost internet plans, Optimum offers a better value for similar speeds. You can also save money down the line as free equipment and installation are included in your service, especially if you factor in that renting equipment can add $15 to $20 to your monthly internet bill. 

Optimum is a great option for low-income families, families with K-12 students participating in the National School Lunch Program, seniors on a fixed income or veterans receiving public assistance. It is also an excellent fit for budget-focused cord-cutters who want highly competitive introductory fiber rates under $30/mo.

Optimum scores a low 6/10 on price transparency because it hides a major pricing trap in the fine print: It advertises a five-year price lock on fiber plans, yet its broadband facts labels reveals that Optimum increases its base prices by a mandatory $15/mo annually, representing a major transparency gap. This likely explains its low customer satisfaction rating of 6.3/10 in our People’s Picks survey. See if Verizon is available in your area, as it offers a five-year price lock without that stipulation.



  • Low-cost internet available for decent speeds


  • Best low-income options we’ve seen


  • Five-year price lock available


  • Symmetrical speeds


  • No contracts


  • Unlimited data


  • Free equipment


  • Free installation for online customers


  • Fast speeds available for a valuable price


  • Poor price transparency and confusing terms


  • Customer satisfaction could be better


  • Router-opt out not available

Operated by parent company Altice USA, Optimum is one of the largest broadband providers in the Northeast, serving a massive footprint across the New York tri-state area alongside parts of the Southern US. Over the past several years, Optimum has actively migrated most of its legacy hybrid-coaxial cable customers onto a newly built, symmetrical fiber-optic network.

Speeds
300Mbps-8,000Mbps

Prices
$25-$90

Service areas
21 states in the New York tri-state area and parts of the South.

States
Service is available in Arizona, Arkansas, California, Connecticut, Idaho, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nevada, New Jersey, New Mexico, New York, Long Island, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas, Virginia and West Virginia.

Top cities
New York, NY; Brooklyn, NY; Bronx, NY; Newark, NJ; Lubbock, TX; Trenton, NJ; Amarillo, TX; Yonkers, NY; Conroe, TX; Midland, TX; Paterson, NJ; Tyler, TX; Bridgeport, CT; Lake Charles, LA; Stamford, CT; Lakewood, NJ; College Station, TX; Abilene, TX; Baytown, TX; San Angelo, TX, per BroadbandNow.

Coverage%
2% of US households (Fiber); 5% (cable internet), per FCC data

Connection type
Fiber, Cable


Consumer Satisfaction


6.3

Fastest plan: 50-Gig

Ziply Fiber

If you demand the absolute fastest home internet speeds in existence, Ziply Fiber is the undisputed king. What will surprise you is that its customer service and reliability are just as impressive as its raw speed: Ziply scored a massive 9.5/10 for customer satisfaction in our People’s Picks survey, tying with Sonic for the highest customer loyalty rating in our database. Ziply offers a highly competitive standalone plan lineup before scaling up to its signature 50-Gig. The Wi-Fi 7 router equipment included for all plans is a nice plus, too.

Ziply Fiber is the dream provider for high-bandwidth gamers, remote developers, content creators and multi-device households. The 50-gig plan, in particular, is perfect if you are running a small business out of your home. If you want cutting-edge Wi-Fi 7 hardware, symmetrical speeds and the peace of mind that comes with industry-leading local customer satisfaction, Ziply is an outstanding match.

Ziply Fiber makes it clear to expect a price increase after the 12 month promotional period ends. But it does tell you by how much. If you prefer longer-term pricing, then you’re better off looking at GFiber, Verizon, Xfinity, Optimum or WOW!. Additionally, if you are a light internet user who only checks email and browses the web, the multigig and gigabit tiers are major overkill.



  • 50-Gig plan available


  • Symmetrical speeds


  • No contracts


  • Unlimited data


  • Wi-Fi 7 router included


  • Free installation for online customers


  • Fast speeds available for a valuable price


  • Standard rates after the initial 12-month promotional window are unclear at checkout


  • The signature 50-Gig tier is highly expensive at $900/mo


  • Limited coverage to only four states

Ziply Fiber was established in 2020 following a major acquisition of Frontier Communications’ Northwest wireline operations. Since taking over, Ziply has poured millions of dollars into upgrading legacy copper telephone wires into an ultra-modern, pure fiber-to-the-home network. Ziply Fiber earned CNET’s Fastest Plan label by shattering all industry speed offerings with a mind-boggling 50,000Mbps (50-Gig) symmetrical fiber tier, establishing itself as the absolute king of fiber-optic engineering.

Speeds
100Mbps-50,000Mbps

Prices
$35-$900

Service areas
4 states in the Northwest region.

States
Service is available in Washington, Oregon, Idaho and Montana.

Top cities
Portland, OR; Beaverton, OR; Everett, WA; Bellevue, WA; Billings, MT; Bothell, WA; Yakima, WA; Lynnwood, WA; Kennewick, WA; Hillsboro, OR; Redmond, WA; Bremerton, WA; Kirkland, WA; Pasco, WA; Gresham, OR; Marysville, WA; Springfield, OR; Great Falls, MT; Corvallis, OR; Albany, OR, per BroadbandNow.

Coverage%
Less than 1%, per FCC data

Connection type
Fiber


Consumer satisfaction


9.5

Best equipment savings

Spectrum

If you prefer to buy and use your own high-end router rather than renting outdated gear from your ISP, Spectrum solves your problem. It includes a basic modem for free on all plans, but charges a $10/mo Wi-Fi router lease fee on its 100Mbps and 500Mbps tiers. By bringing your own router, you can instantly opt out of this charge, saving you a clean $120 a year in equipment fees. It scored a strong 9/10 on price transparency because it makes FCC facts labels incredibly easy to access under plans. However, it scored a 7/10 on contract friction because your monthly bill will increase once your 12-month promotional rate ends.

Spectrum is ideal for moderate-use households, renters and tech-savvy shoppers living in fiber deserts who want straightforward, contract-free cable internet and want to save money by using their own Wi-Fi router. It is also an excellent option for low-income households eligible for the Spectrum Internet Assist program ($20/mo).

Despite Spectrum’s strengths, it ranked lower on our list primarily due to its poor customer satisfaction score and contractual fees. If you want to avoid price increases after a year, then Spectrum is a hard miss. In the second year, your internet bill will double once the promo period pricing ends. If you require high-bandwidth symmetrical upload speeds for streaming, competitive gaming or hosting heavy server architectures, you should skip Spectrum. Because it’s primarily a cable network, the upload speeds are asymmetrical (typically capped at 35Mbps or less). Additionally, its post-promo rate increases are incredibly steep. For symmetrical uploads, look to fiber alternatives such as GFiber, AT&T Internet or Frontier Fiber. If you want a flat, forever rate without promotional hikes, GFiber is the ultimate choice.



  • Straightforward service terms


  • Gigabit service available


  • Broad coverage nationwide


  • No contracts


  • Free equipment


  • Rare equipment opt-out savings structure if you use your own router


  • Free self-installation available for online customers


  • Price increase after a year


  • Highly asymmetrical speeds (upload speeds are lower than download)


  • Customer satisfaction scores could be better

Operated by Charter Communications, Spectrum is one of the largest cable broadband providers in the US, running an expansive hybrid fiber-coaxial network that spans 41 states. Spectrum boasts one of the broadest coverage areas right under Xfinity, per FCC data. It’s worth noting that Spectrum offers some fiber internet, but it is limited and only available to 2% of the US population. You’re more likely to be serviced for its cable (HFC) internet as it’s available to more than 41 states across the country. Spectrum secured our accolade for the Best Equipment Savings because they are one of the very few major providers to offer a highly lucrative equipment opt-out savings structure that directly rewards customers who choose to use their own router hardware. 

Speeds
100Mbps-1,000Mbps

Prices
$30-$60

Service areas
41 states across the US.

States
Service is available in New York, California, Texas, Florida, Georgia, Indiana, North Carolina, Missouri, Ohio, and Minnesota, Wisconsin and Kentucky, per BroadbandNow

Top cities
New York, NY; Brooklyn, NY; Los Angeles, CA; San Antonio, TX; Dallas, TX; San Diego, CA; Austin, TX; Orlando, FL; Atlanta, GA; Indianapolis, IN; Fort Worth, TX; Charlotte, NC; Saint Louis, MO; Columbus, OH; Saint Paul, MN; Cincinnati, OH; Tampa, FL; El Paso, TX; Milwaukee, WI; Louisville, KY, per BroadbandNow.

Coverage%
29% of US households, per FCC data

Connection type
Cable, Hybrid Fiber Coaxial (HFC)


Consumer satisfaction


7.2

Best 5G provider

T-Mobile 5G Home Internet

Two words: affordability and accessibility. If you live in a rural area or an older apartment building where cable and fiber lines are unavailable, T-Mobile 5G Home Internet solves your problem by getting you online wirelessly. What will surprise you is that its setup process is completely painless: There are no technicians or drilled holes required and you can get online in under 10 minutes using its plug-and-play self-setup gateway. 

T-Mobile scored a perfect 10/10 on price transparency because it displays standard pricing clearly on its public site, and a strong 8.5/10 on contract friction because the company offers a five-year price lock on plans for online shoppers, with zero contracts, data caps or equipment fees. In our People’s Picks survey, T-Mobile earned an impressive 8.4/10 consumer satisfaction score, outperforming major wired competitors. However, T-Mobile scores a low 6/10 for Value because its wireless speeds (averaging 133Mbps to 498Mbps download) are slower than wired fiber or cable, making the cost-per-megabit ratio much higher.

T-Mobile 5G Home Internet is ideal for rural households, budget-conscious renters, students and seniors who want a highly accessible, hassle-free internet connection with flat, predictable monthly pricing and zero hidden fees. It is also an excellent option for existing T-Mobile mobile wireless customers, who qualify for exclusive multiservice discounts.

If you are a competitive gamer, high-volume streamer or power user who demands symmetrical gigabit speeds and ultra-low ping (under 15 ms), 5G wireless is not a good fit. Cellular signals are highly variable, meaning your speeds will fluctuate depending on local network congestion. If you want raw speed and value, wired alternatives such as GFiber, Kinetic Fiber, Xfinity, Spectrum or Breezeline are far superior. If T-Mobile is not serviceable, Verizon’s 5G Home Internet represents a solid alternative. 



  • Wide coverage across the US


  • Affordable plans for decent speeds


  • Easy self-installation


  • Unlimited data


  • No contracts


  • Free equipment


  • Five-year price lock available


  • Overall value for plans could be better


  • Router opt-out not available


  • Variable speeds

T-Mobile has been a disruptive leader in the telecommunications space, using its massive national 5G cellular network to launch its standalone 5G Home Internet service in recent years. Today, T-Mobile is one of the largest non-wired broadband networks in the country, providing coverage to over 42% of US households across 48 states. T-Mobile 5G Home Internet secured CNET’s superlative as the Best 5G Provider because it successfully bridges the digital divide in suburban and rural communities where traditional cable and fiber lines are absent, offering stable, wireless internet access.

Speeds
133Mbps-498Mbps

Prices
$50-$70

Service areas
48 states across the US.

States
Servcie is available in New York, Texas, Illinois, California, Florida, Nevada, Pennsylvania, Arizona, Minnesota, Colorado, Georgia, and Washington, per BroadbandNow.

Top cities
New York, NY; Houston, TX; Brooklyn, NY; Chicago, IL; Los Angeles, CA; Miami, FL; San Antonio, TX; Las Vegas, NV; Philadelphia, PA; Bronx, NY, Phoenix, AZ; Dallas, TX; San Diego, CA; Austin, TX; Minneapolis, MN; Denver, CO; Orlando, FL; Atlanta, GA; San Jose, CA; Seattle, WA, per BroadbandNow

Coverage%
42% of US households, per FCC data.

Connection type
5G fixed wireless


Consumer satisfaction


8.4

Best rural provider

Starlink

If you live in a remote area, off-grid or a rural community where cellular towers, cable lines and fiber do not exist, Starlink is a literal lifeline. What will surprise you is that its satellite connection can deliver download speeds reaching up to 400Mbps — completely outclassing legacy satellite providers such as Hughesnet (100Mbps). In our People’s Picks survey Starlink scored well in overall customer satisfaction with a rating of 8.6/10. As of very recently, Starlink upgraded its contract policies to offer free lease equipment and hardware included with all plans (eliminating the previous mandatory $10/mo monthly equipment lease kit fee), representing a massive win for rural consumers.

Starlink is the absolute best choice for off-grid homeowners, farmers, RV travelers and rural families living in broadband deserts who have zero access to reliable wireline cable, fiber or 5G home internet, but still need enough bandwidth to support 4K streaming, video calls and remote work.

If you live in a suburban or urban metropolitan area where wireline cable or fiber-optic connections are serviceable, you should avoid Starlink. Its plans can be expensive (ranging from $55/mo for basic plans up to $130/mo for Residential Max), require a $20 upfront shipping fee and cannot match the ultra-low latency and symmetrical speeds of a physical fiber line. For urban areas, wired fiber options such as GFiber or AT&T Internet are far superior values. If cellular coverage is decent in your rural community, check out T-Mobile 5G Home Internet first to save money.



  • Nationwide coverage


  • Solid customer satisfaction


  • Decent speeds for a satellite provider


  • Free equipment for all plans


  • Steep monthly prices


  • Router opt-out not available


  • Overall value for plans could be better

Operating under its parent company SpaceX, Starlink has revolutionized the satellite broadband sector. By deploying a massive constellation of over 15,000 active Low Earth Orbit satellites, Starlink has successfully bypassed the latency and bandwidth bottlenecks that have plagued traditional geostationary satellite providers such as Viasat and Hughesnet for decades. Today, Starlink provides high-speed satellite coverage to over 99% of US households. Starlink earned CNET’s award as the Best Rural Provider because it’s helping bridge the gap to broadband deserts across rural America, delivering high-speed internet to off-grid locations that have been neglected by traditional wireline and cellular carriers.

Speeds
100Mbps-400Mbps

Prices
$55-$130

Service area
50 states, nationwide coverage

States
Service is available in New York, Texas, Illinois, California, Florida, Pennsylvania, Arizona, Minnesota, Colorado, Georgia, and Washington, per BroadbandNow.

Top cities
New York, NY; Houston, TX; Brooklyn, NY; Chicago, IL; Los Angeles, CA; Miami, FL; San Antonio, TX; Las Vegas, NV; Philadelphia, PA; Bronx, NY; Phoenix, AZ; Dallas, TX; San Diego, CA; Austin, TX; Minneapolis, MN; Denver, CO; Orlando, FL; Atlanta, GA; San Jose, CA; Seattle, WA, per BroadbandNow.

Coverage%
99% of US households, per FCC data

Connection type
Satellite LEO (Low-earth orbit)


Consumer satisfaction


8.6

Honorable mentions

We evaluated 31 ISPs, and we chose 18 for our top recommendations. The following internet service providers scored well in our testing and evaluations. The only reason they did not end up on our top recommendations section above is that the ISPs above barely edged them out. Each has notable strengths and unique advantages. Depending on your location and specific internet needs, these ISPs remain strong options worth considering.

  • TDS Telecom: While this Wisconsin-based fiber provider didn’t make it to our top picks, there are still some notable things about its service. With a score of 8.8/10, TDS Telecom is one of the top five providers in the Midwest and West, offering services in more than 27 states. Plans come with free equipment and unlimited data, and they boast solid overall value (9.2). High-speed internet plans are also available with speeds up to 8,000Mbps. The drawbacks are that its fiber footprint is still growing in Western states and that customer sentiments are unclear. 
  • Sparklight: With an overall score of 8.4/10, this regional cable provider offers gigabit speeds, unlimited data and solid price transparency (9). It includes one of the cheapest entry-level plans we’ve seen, priced at $25 a month for 300Mbps. Customers can also save $15 on their monthly internet bill by opting out of leasing equipment through Sparklight, which is a nice perk. Where Sparklight fell flat for us was its low customer satisfaction score of 7, and it could be connected to the price increases after a year. Overall, Sparklight is a decent cable provider, but it’s no match for Xfinity, which scored higher 
  • Mediacom: Similar to Sparklight, this cable provider offers slightly faster speeds, with speeds maxing out at 2,000Mbps. With an overall score of 8.4/10, Mediacom offers solid plan value (9.3), price transparency (9) and a low-cost internet plan. Priced at $30 per month with a price lock guarantee for up to 5 years, the Xtream Connect plan is best for Veterans and eligible participants in several federal programs, such as SSI and SNAP. Mediacom fell short due to additional equipment fees and price hikes, which contributed to its poor contractual friction score of 5. If you’re on the lookout for a solid cable provider, Xfinity is a better choice. 
  • CenturyLink: Not to be confused with its DSL service, Lumen Technologies has a small fiber footprint, which we solely based our evaluations on. CenturyLink has a single fiber plan, and it deserves honorable mention. You can expect download speeds of 940Mbps and 936Mbps for upload. If you live in the select areas where CenturyLink fiber is offered, you’d find solid overall value (9) and straightforward service terms: free equipment, unlimited data, and a fixed price less worrying about price increases down the line. Despite the positives, CenturyLink’s fiber footprint is very small and limited to only select cities. In addition, CenturyLink fell short on customer satisfaction, which might be attributed to its slower DSL plans. You’d find better value in other fiber providers such as GFiber, Kinetic Fiber, Fidium Fiber, Breezeline and Quantum Fiber. 
  • Rise Internet (Fiber only): This regional provider is available in 16 states in the Midwest, West, and South regions of the US. However, its fiber internet coverage is scarce compared to its fixed wireless service. With fiber-to-the-home technology, Rise Internet offers a single 1,000Mbps plan and features solid value (9), unlimited data, a premium router at no extra cost, and free professional installation. Despite its strengths, Rise Internet ultimately did not make our top picks. The broadband labels did not indicate when the promo period would end or whether customers would be charged for equipment after a certain period, which contributed to its poor contractual friction score of 5. Customers concerned about additional fees should consider GFiber as an alternative. 

What we’ve updated in 2026

August 2026: CNET implemented a new scoring system and methodology for ISPs. This new scoring system is based on the following four components: Value/Price Index Score (50%), Contractual Friction and Policy Score (20%), Price Transparency Test (20%) and Consumer satisfaction, based on CNET’s 2026 People’s Picks ISP Survey (10%). 31 ISPs were reevaluated, rescored and reranked, overhauling the former best list.

Factors to consider when choosing an ISP

What fiber-optic technology looks like up close. picture alliance/Getty Images

Connection type

If you’re shopping for internet, it’s best to know exactly what internet connection type is available at your address. Depending on your location, you may have multiple options to choose from. Some addresses may only see one. 

  • Cable: This is considered the widest available connection type in the US. According to the most recent FCC data, cable internet is available to over 83% of US households. Cable internet delivers your internet connection through a copper coaxial cable.
  • Fiber: This is the gold standard of broadband, if it’s available at your address. It uses a fiber-optic connection, offering you the most reliable connection. It offers faster speeds than any connection type, with symmetrical download and upload speeds, which are best suited for gaming and streaming in 4K. 
  • Hybrid Fiber-Coaxial: It combines fiber and cable technologies. Typically, fiber is used over long distances, and cable is used to close the gap between the hub and your home. This is how cable ISPs such as Spectrum, Xfinity and Cox can upgrade speeds beyond cable’s limitations. 
  • 5G Home Internet: Despite its slower speeds, it’s slowly becoming a popular choice among home internet users due to its simple setup, lower prices and ability to connect those in rural areas without access to wired internet. 5G relies on cellular towers to power your connection, which means your signal will not be as reliable or consistent as a wired connection like cable or fiber. However, our recent CNET survey shows that T-Mobile 5G Home Internet ranked among our top picks for customer satisfaction. 
  • Satellite: Legacy satellite providers such as Viasat and Hughesnet may have tarnished satellite internet’s reputation, but Starlink’s LEO satellites have been a game changer for many.  While Starlink may not be the cheapest or fastest internet compared to cable and fiber ISPs, it’s miles ahead of where it was. We’ve spoken to people who didn’t have internet access and now have Starlink and are very satisfied. But for rural areas or areas with little to no options, Starlink is now a worthwhile choice.  
  • Fixed wireless internet: Similar to 5G, this is another wireless option that uses fixed wireless technology to send internet signals over the air. This technology uses a mounted receiver with a direct line of sight ot the nearest cellular tower to receive these signals. On average, fixed wireless doesn’t deliver the fastest speeds, typically ranging from 5 to 50 Mbps, which is below the home broadband benchmark. Popular fixed wireless providers include Starry Internet and Rise Internet. 

Speed vs bandwidth

Speed refers to how fast data can be transmitted to and from your device through downloads and uploads, whereas bandwidth is the maximum amount of data that can be transmitted through your device. According to the Federal Communications Commission, the benchmark for broadband speeds is 100 megabits per second for downloads and 20 megabits per second for uploads. According to OpenVault’s Q2 2026 report, the average US household uses more bandwidth than ever before, and this usage is rising every year. When shopping for home internet, it’s important to understand your broadband needs to make sure you’re choosing the right speeds for you. Our internet speed guide lists out recommended speeds you need for online gaming, 4K streaming, video calls, web browsing and more.

Downloads vs. upload speed

When it comes to understanding your internet speed, these two terms are often the most important to consider when shopping for home internet service. Download speeds tell you how fast you can pull data from the internet, whereas uploads tell you how fast you can send data out to the internet. They are also interchangeable with terms such as downstream and upstream usage. Understanding the speed you’re paying for is your bread and butter, but it’s also important to understand the other terms associated with your plan. Your ISP’s broadband label outlines the download and upload speeds you can expect with each plan. If you stream or game consistently, you should aim for speeds of 100 to 500Mbps. If your household has three or more power users, we recommend speeds of 500 to 1,000Mbps.  You may not be getting the exact speeds than what is advertised by your ISP since Wi-Fi has much slower speeds than an ethernet connection. There are also many factors, including  router placement, network congestion and VPN use, which can interfere with your signal.

Data caps and overage fees

These images show Spectrum’s broadband label for its Internet Gig plan and Cox’s Go Beyond Fast plan. Unlike Cox, Spectrum offers a more straightforward set of service terms. As seen on the label, Spectrum customers can expect no contracts, data caps or equipment fees. While these broadband labels promise to include all crucial information, it’s important to also read the fine print.Spectrum/Screenshot by CNET
Cox highlights $0 data overage fees in the broadband label; however, its data usage policy states that Cox customers can be charged $10 per 50GB block (up to $100) after they’ve reached their 1.2TB monthly data cap.Cox/Screenshot by CNET

Contracts and promo periods

In past years, ISPs like Xfinity and Verizon Fios required customers to sign a one- to two-year contract when starting service. Since then, most ISPs are now offering a contract-free service, which is refreshing as customers don’t have to worry about early termination fees. Satellite providers like Hughesnet still require customers to sign a one to two-year contract. Customers can be charged up to $400 if they cancel service before their contract ends.

You can avoid these fees altogether by signing up for no-contract internet providers. While you won’t see as many ISPs requiring contracts for service, plenty still offer discounted rates during the promotional period. However, some ISPs offer promo rates for six months or a year. As enticing as these promo rates look, your monthly internet bill can double in the second year, which isn’t the best investment of your money. We recommend looking into ISPs that offer longer promotional offers. They usually cost slightly more, but are a better value over time.

Equipment costs and fees

Only a few years ago, it was common for ISPs to charge a separate fee for equipment. Now, most are advertising bundled equipment with your service and calling it free equipment. Take the word “free” with a grain of salt, though.  Renting equipment through your ISP doesn’t usually save you money. For example, Verizon Fios advertises that its equipment is bundled with your service for free and that you will save $18 to $28 monthly. However, based on our research, you’re not actually saving money in your final total. A few ISPs, like Spectrum (on certain plans), will reduce your monthly bill if you choose to skip the router rental and use your own router. We found this option to be rare. 

When shopping for home internet online, always examine your final cost breakdown, broadband facts label or terms of service. Check whether you are saving money by opting out of equipment rental or whether you will be charged extra for using your own equipment. In cases where your ISP is charging extra, know that the advertised monthly cost will be higher. It can be confusing because even on broadband labels, some ISPs will say you’re saving money on equipment. But in reality, you might not. We recommend you double-check the final billing summary and terms of service before buying. Broadband and router expert Joe Supan saved over $1,000 by using his own router.

How we evaluate ISPs in 2026

Our new methodology combines quantitative cost-per-Mbps calculations, real-world evaluations on price transparency, qualitative contract analysis and real-world feedback from CNET’s 2026 People’s Picks ISP survey. Information was collected directly from provider websites, Broadband Facts labels, phone inquiries and press contacts. We primarily focused on fiber, 5G, and satellite options, excluding DSL providers from our evaluations. If an ISP provides both fiber and 5G services, such as T-Mobile or AT&T, we scored them separately. 

The overall ISP score is determined by four weighted components: Value Score/Price Index (50%), Contractual Friction and Policy (20%), Price Transparency (20%) and Consumer Satisfaction (10%). If an ISP lacks sufficient survey data (fewer than 10 responses), the weight shifts to a 60%/20%/20% distribution across the remaining three categories. Metrics within these categories rate factors such as price-per-speed tiers, hidden fees, price lock lengths, hardware lease policies and the ease of finding FCC-required disclosures.

For a more in-depth look at how we evaluate ISPs, see our full methodology breakdown here.

*In situations where an ISP did not have sufficient data from the CNET People Picks survey, we weighted those ISPs using a 60/20/20 versus a 50/20/20/10.

Other ISPs we evaluated

In addition to our top recommended providers, we evaluated several other major internet service providers using our updated 2026 scoring methodology. While these ISPs offer widely available service and competitive options, they ultimately fell short of our top superlative spots due to factors such as higher cost-per-megabit rates, stricter contract terms, price transparency concerns or lower customer satisfaction scores. However, depending on the specific plans and connection types available at your address, these providers may still be viable broadband alternatives.

  • EarthLink: With coverage in nearly all 50 states, this provider operates as a reseller of multiple connection types. EarthLink partners with broadband providers, which allows it to offer DSL, fiber, 5G, and satellite internet. However, among the different connection types, its fiber internet service offers better value and a higher final score. EarthLink earned an overall score of 7.6/10 for its fiber internet and a 5/10 for its 5G service. EarthLink offers three fiber plans: 500Mbps, 1-gig, and 5-gig. Across all three plans, EarthLink earned a value score of 9. However, price increases after the promo period contributed to its low contractual friction score of 7. EarthLink offers a six-month or one-year price lock, depending on which plan you choose. There is also the bundled equipment at no cost; however, if you’re looking to use your own router, it might be best to consider other options. With an overall score of 7.6 for its fiber service, we recommend other fiber providers, including GFiber, Kinetic, Fidium, Breezeline and Quantum Fiber. 
  • AT&T Internet Air: This 5G provider earned an overall score of 6.4/10. It scored highly in price transparency (10), offers unlimited data, free equipment, and features an easy self-setup. Coverage spans across 47 states and the District of Columbia. AT&T Internet Air offers a single plan with download speeds of 90 to 300Mbps for a monthly price of $55. Despite the positives, AT&T Internet Air earned a poor contractual friction score, attributable to price increases after the promo period ends. In the second year, customers can expect their monthly internet bill to double. Price increases are unavoidable with some of the biggest names in 5G, but fortunately, T-Mobile’s 5G home internet service features a generous 5-year price lock, which allows you to lock in your price for longer than a year. 
  • Cox: While this cable giant offers enticing high-speed internet plans and premium TV bundles, Cox falls significantly short in terms of price transparency, has restrictive data caps and steep price jumps. Cox’s low overall score of 6.7/10 points can be attributed to price transparency issues. When I first evaluated Cox in June 2026, it required customers to download a confusing CSV file to view all the plan information. Since then, there’s been a slight improvement. Customers can now view the broadband labels more easily than before. Despite this change, the broadband labels are easy to miss because its not located right underneath the plans, which is where other broadband providers usually place these. This is especially important if you value price transparency and making an informed decision before purchasing a plan. Other downsides to Cox include the 1.25TB monthly data cap. If you go over your data limit, you can be charged a $10 fee (up to $100) per 50GB of data block used. Cox’s broadband label discloses $0 in data overage fees. Yet, its data usage policy indicates that that’s not the case. We found this detail confusing, which also negatively affected its price transparency score.
  • Verizon 5G Home Internet: Another 5G broadband giant worth mentioning is Verizon. It scored on the lower end of our list, with a score of 5.8/10. While it scored well in customer satisfaction (8) and contractual friction (8.5), it fell short in value and price transparency. Verizon’s cost-per-megabit score was significantly higher than T-Mobile’s 5G home internet plans. On the bright side, depending on the tier you choose, you can lock in your price for up to three or five years. This is ideal for home internet users looking to avoid price increases after a year. However, if you prioritize value and better price transparency, I would recommend T-Mobile instead. 
  • Viasat: While this satellite internet provider is no match to what Starlink offers, with an overall score of 5/10, there are some notable things about its service. It scored a high 10 in price transparency, and it also offers low-income households a $9.25 monthly discount through Lifeline. Despite the steep standard monthly rates, Viasat currently offers an online promo that knocks off $30 off your monthly bill for the first three months of service. However, Viasat fell short in value for its plans, with a score of 4. Compared to fiber and or cable internet, Viasat’s poor speed-to-price value just can’t compete. The same thing can be said for its contractual friction as customers are required to pay $15 a month for equipment along with a very restrictive 150GB data cap. Customers may also experience throttled speeds once they reach 850GB within a 30-day period. 
  • Hughesnet: This satellite internet provider has been a major driver of satellite internet access for many Americans since 2006, but its announcement of a bankruptcy filing in August 2026 has left the future of Hughesnet unclear. Hughesnet says there won’t be any change for current customers anytime soon and that it will continue offering services to home internet users. However, even if there won’t be any immediate impact on customers, we recommend considering Starlink as an alternative. Starlink’s satellite internet service offers faster speeds than Hughesnet, making it one of our top picks and earning the title of the Best Rural Provider. 
  • Metronet: In July 2024, Metronet joined T-Mobile’s fiber network through a joint partnership. What does this mean for you? Metronet is no longer offering home internet to new customers and will be redirected to T-Fiber’s website. We did not evaluate Metronet’s value score for this reason. Metronet tells CNET that its current customers are expected to fully transition to T-Fiber at the end of 2026 or the beginning of 2027.

Broadband industry trends in 2026

Wi-Fi 7 technology adoption is on the rise among internet providers.Ookla

According to its latest report, Ookla told CNET in an email that Wi-Fi 7 adoption has been rising among broadband providers in the first quarter of 2026 — particularly by CenturyLink and Frontier Fiber. Cable giant Spectrum took home the number one spot for the largest Wi-Fi 7 footprint among cable providers globally. The rise in Wi-Fi 7 adoption among ISPs can be attributed to increased demand for faster speeds and reliable connection than earlier generations, such as Wi-Fi 6E.

Despite the benefits of new Wi-Fi 7 technology, the broadband world still faces issues with the broadband gap and internet access. With the end of the Affordable Connectivity Program in June 2024, efforts to close the gap in affordable broadband access across the US have faced challenges. The former ACP helped over 20 million Americans afford internet by lowering the monthly cost of their home internet service. Since the program’s end, over 5 million Americans have been disconnected from the internet altogether, according to the latest report from the Brattle Group (PDF).

A White House Fact sheet, which is no longer accessible online, indicated that nearly half of the households benefiting from the ACP were military families. That same report also showed that minority groups — including African Americans and Latinos — were disproportionately affected (1 in 4 households) by the end of the ACP.  

Since the end of the ACP, the Broadband Equity, Access and Deployment program, a $42 billion federal grant program, has aimed to address the broadband gap in the US. In recent years, BEAD has experienced numerous delays in disbursing funds to states. Despite all 56 states and territories having submitted their final funding proposal for review, many have criticized the program’s slow rollout of broadband deployment, especially in rural areas. 

Where does that leave those who lack affordable internet options? We are seeing a push for 5G and satellite ISPs to address the gap. A 2025 report from the International Research Journal of Advanced Engineering and Science (PDF) highlights that 5G broadband can bridge the gap for rural Americans who are disconnected from the internet. 5G home internet can overcome infrastructure and cost barriers that are found in deploying fiber and cable connections. That same report also shows that more low-orbit satellite connections — like Starlink — are helping bring accessible internet at decent speeds to rural America. 

Best ISPs FAQ

What is the best type of internet connection?

The best type of internet connection is usually what’s available at your address. If you have the option to choose multiple connection types, we recommend fiber. Unlike other internet connection types, fiber offers symmetrical download and upload speeds, providing enough speed for your home. Our top fiber ISP picks include GFiber, Kinetic Fiber, Fidium Fiber, Breezeline and Quantum Fiber.

Which is better: cable or fiber?

Fiber is considered the gold standard of broadband. While both are wired connection types, fiber relies on a fiber-optic signal, which delivers symmetrical download and upload speeds. For the average household, a fiber connection can easily deliver gigabit (1,000Mbps) and multi-gigabit speeds. The only caveat with fiber is that it’s not as widely available as cable internet. If cable internet is available at your address, we recommend Xfinity, Spectrum and Sparklight.

How do I know what ISPs are available in my area?

Knowing which ISPs are available in your area can help narrow down your home internet options. At CNET, we recommend using the FCC’s broadband map, which provides valuable information on internet provider and connection type availability nationwide. However, the FCC map doesn’t come without its faults, with issues related to discrepancies in areas that are accurately being served with internet. That said, the next best thing is Microsoft’s Digital Equity Data Dashboard, which provides additional metrics and what’s available on a state-by-state basis. You can also plug in your ZIP code into our Best Internet Providers In Your Area page to view our recommendation, scores and serviceable options.

Are 5G home internet speeds as good as cable?

It depends.  Since 5G relies on cellular towers to power your connection rather than a wired connection, the answer depends on how close you are to the nearest cellular tower.  But 5G networks are known to experience congestion, which can periodically reduce your speeds and increase latency. One of T-Mobile’s 5G plans advertises speeds ranging from 170Mbps to 498Mbps. Technically, that is faster than a cable ISP’s 100 Mbps plan. It might also be faster than a fiber or cable 300Mbps – just not consistently.

Which ISPs offer cheap internet?

Breezeline offers the cheapest 100 Mbps internet plan right now at just $20 a month. ISPs like Optimum, Xfinity and AT&T offer low-income plans to qualified customers for even less.

Which ISP offers high-speed internet?

Ziply Fiber’s 50-Gig plan offers the fastest internet speeds out of any ISP we evaluated. It delivers symmetrical speeds of 50,000 Mbps for download and upload. That’s more than enough bandwidth for the average household and may even be overkill. Plenty of other ISPs — such as GFiber, AT&T, Fidium Fiber, Quantum, Frontier, Verizon Fios and Sonic — offer high-speed internet through multi-gig plans.

Are 5G home internet speeds as good as cable?

It depends.  Since 5G relies on cellular towers to power your connection rather than a wired connection, the answer depends on how close you are to the nearest cellular tower.  But 5G networks are known to experience congestion, which can periodically reduce your speeds and increase latency. One of T-Mobile’s 5G plans advertises speeds ranging from 170Mbps to 498Mbps. Technically, that is faster than a cable ISP’s 100 Mbps plan. It might also be faster than a fiber or cable 300Mbps – just not consistently.

Which ISPs offer cheap internet?

Breezeline offers the cheapest 100 Mbps internet plan right now at just $20 a month. ISPs like Optimum, Xfinity and AT&T offer low-income plans to qualified customers for even less.

Which ISPs offers high-speed internet?

Ziply Fiber’s 50-Gig plan offers the fastest internet speeds out of any ISP we evaluated. It delivers symmetrical speeds of 50,000 Mbps for download and upload. That’s more than enough bandwidth for the average household and may even be overkill. Plenty of other ISPs — such as GFiber, AT&T, Fidium Fiber, Quantum, Frontier, Verizon Fios and Sonic — offer high-speed internet through multi-gig plans.



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