Developed as part of Bank’s strategy to build the banking ecosystem of the future, AI-nur and AI-khan enable customers to interact with banking services using natural voice commands. Customers can transfer funds between their cards and accounts or send money to others using a mobile phone number. By simply stating the recipient’s name, the AI system identifies the contact and processes the transfer, provided the number is saved in the sender’s phone contacts. Additionally, the assistants can handle essential security functions, such as blocking or reactivating cards, offering a quick response in critical situations.