CRTC to eliminate fees when cancelling or…


Canada’s telecommunications regulator says it will prevent companies from charging customers when they cancel, change or activate plans.

The CRTC says the move is meant to make it easier for consumers to switch internet and cellphone plans, with the ability to take advantage of better offers without having to worry about unexpected costs.

The new rules will come into effect on June 12.

The regulator says it will announce additional consumer protection measures in the coming months to make it easier to shop for, compare and choose plans.



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