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Delta Air Lines passenger has filed a lawsuit against the Atlanta-based carrier, claiming he was forced to spend more than five hours pressed against the cabin wall when a plus-sized passenger seated beside him allegedly encroached into his space. Rolando Jimenez claims the passenger did not fit within a single Main Cabin seat, and there were no other available seats on the flight to move into.
When standing up at the end of the flight, Jimenez says he experienced severe pain which worsened in the following weeks, ultimately requiring spinal surgery and resulting in medical costs exceeding $44,000. The lawsuit accuses Delta of failing to provide Jimenez with a safe and usable seat and of not adequately enforcing its own seating policies.
Delta Passenger “Constrained” Against Cabin Wall For Over 5 Hours
According to the complaint, Jimenez was seated in a window seat aboard an Airbus A321 flying from 
Hartsfield-Jackson Atlanta International Airport (ATL) to 
Seattle-Tacoma International Airport (SEA) in October 2024. When the passenger who sat next to him began occupying part of his space, he asked flight attendants to be moved, but the aircraft was full, and no alternative seat was offered.
Consequently, he was forced to sit in a “constrained and twisted posture” while pressed against the cabin wall for the duration of the five-and-a-half-hour flight. After standing up when the flight had landed, Jimenez states that he experienced “immediate and severe pain radiating from his lower back down his left leg.” Although he sought medical attention within two days, the lawsuit claims that the pain became “dramatically worse” in the following weeks, making it difficult to walk, climb stairs, bathe or sleep.
Back Surgery And More Than $44,000 In Medical Costs
Jimenez underwent back surgery in November 2024 and was later diagnosed with chronic pain syndrome. The complaint cites over $44,000 in current medical expenses incurred, adding that further treatment is likely, including a spinal cord stimulator. The procedure he underwent was a laminectomy, which removes part of a vertebra to relieve pressure on the spinal cord.
Jimenez’s complaint argues that Delta was negligent in failing to provide a safe and usable seat, did not enforce its plus-size seating policies, and allowed his space to be encroached upon. Delta’s policy advises passengers who cannot fit within one seat to purchase an additional seat or upgrade to a higher cabin class.
The complaint provides no further details about the middle-seat passenger, but alleges that they could not adequately fit within their seat and encroached into the neighboring seat. Although Delta’s figures for the A321-200 state that Main Cabin seats offer 18 inches of width and 30 to 31 inches of pitch, Jimenez’s complaint alleges these seats actually measure 17.3 inches wide, arguing that this does not provide enough room for some passengers and can force them to take up space in neighboring seats.
What Is Delta’s Plus-Size Seat Policy?
US airlines take different approaches to passengers who require additional seating space, although they typically require them to purchase an additional seat if they can’t fit into a single seat. In Delta’s case, it advises buying an extra seat or upgrading to a premium cabin if travelers “will encroach into the next seat while seated,” or if “the seat armrests cannot stay down while seated.”
Available options include purchasing the extra seat or purchasing an upgrade to Delta Premium Select, Delta First or Delta One. The extra seat is sold at the same fare as the first when both are booked together. The issue of seating space made headlines for Delta in September 2025, when two passengers had a physical altercation over elbow room, while in 2022, the airline was sued by a plus-size model who wouldn’t fit in the seatbelt.
Southwest Airlines is known for its generous plus-size policies over the years, including allowing passengers to purchase an additional seat and receive a refund for that seat if the flight does not sell out. Under its new assigned seating system, Southwest initially planned to require plus-size customers to purchase an additional seat in advance, but recently reversed this policy following public feedback.
