Tell us: how will the UK’s landline switch-off affect you or your family?

UK telecoms companies are retiring traditional landline services and replacing them with internet-based home phone connections.

The industry has set a deadline of January 2027 to complete this switch with roughly 3.2 million homes still to move over. While the digital switchover has been straightforward for most households, for some vulnerable customers, such as those with telecare devices, it has been very stressful.

In December 2025 Virgin Media was fined £23.8m for leaving thousands of customers, typically elderly and disabled people, without access to their alarms during the transition.

We would like to hear from you. Ho do you feel about this change? Are you concerned about how the move will affect you or a friend or family member?

Share your experience

You can share your responses in the form below or by messaging us.

Your responses, which can be anonymous, are secure as the form is encrypted and only the Guardian has access to your contributions. We will only use the data you provide us for the purpose of the feature and we will delete any personal data when we no longer require it for this purpose. For alternative ways to get in touch securely please see our tips guide.

How will the UK’s landline switch-off affect you or your family?

Please include as much detail as possible.

</div> <div class="dcr-p5u71k"><label for=":R9al6kra6l6ker:" class="dcr-0"></p> <p>Do you have any concerns? <span class="dcr-1dx52k9">Optional</span></p> <p class="dcr-t4ab9u">Please include as much detail as possible. </p> <p></label><textarea id=":R9al6kra6l6ker:" aria-required="false" aria-invalid="false" aria-describedby="" rows="3" class="dcr-ftgyo1" name="field_textarea_192933123" data-testid="form-field-192933123"/></div> <div class="dcr-p5u71k"> <div class="dcr-cgbpju"><label class="dcr-1yjvpki"></p> <p>If you are happy to, please upload a photo of yourself here <span class="dcr-1dx52k9">Optional</span></p> <p class="dcr-14g8jkp">Please note, the maximum file size is 5.7 MB.</p> <p>Choose file<input type="file" accept="image/png,image/jpeg,image/jpg" data-testid="form-field-192933124" class="dcr-102ctxe"/></p> <p></label></div> </div> <div class="dcr-p5u71k"> <fieldset aria-invalid="false" id=":R9ql6kra6l6ker:" class="dcr-16f1k2a"> <legend class="dcr-fxyd8x"> <p>Can we publish your response? </p> </legend> </fieldset> </div> <div class="dcr-p5u71k"><label for=":Rail6kra6l6ker:" class="dcr-0"></p> <p>You can add more information here <span class="dcr-1dx52k9">Optional</span></p> <p class="dcr-t4ab9u">If you include other people’s names please ask them first.</p> <p></label><textarea id=":Rail6kra6l6ker:" aria-required="false" aria-invalid="false" aria-describedby="" rows="3" class="dcr-ftgyo1" name="field_textarea_192933128" data-testid="form-field-192933128"/></div> <div class="dcr-p5u71k"> <fieldset aria-invalid="false" id=":Raql6kra6l6ker:" class="dcr-16f1k2a"> <legend class="dcr-fxyd8x"> <p>Would you be interested in speaking to our audio and/or video teams? </p> </legend> </fieldset> </div> <p>By submitting your response, you are agreeing to share your details with us for this feature.</p> <p><button type="submit" aria-live="polite" class="dcr-1ag3sba">Submit</button></p> </form> </div> </div> </div> </div> <p></gu-island></figure> <p class="dcr-130mj7b"><em><strong>If you’re having trouble using the form click here. Read terms of service here and privacy policy here.</strong></em></p> </div> <p><br /> <br /><a href="https://www.theguardian.com/technology/2026/feb/26/tell-us-how-will-the-uk-landline-switch-off-affect-you-or-your-family">Source link </a></p> </div> <footer class="clearfix"> <div class="post-bottom"> <div class="dt-row dt-d-flex dt-align-items-center"> <div class="dt-col-md-6 dt-col-12"> </div> <div class="dt-col-md-6 dt-col-12 dt-text-center dt-text-md-right"> <div class="tags"> <li class="list-inline-item"> </li> </div> </div> </div> </div> </footer> </article> <div class="about-author padding-30 rounded"> <div class="thumb"> <img alt='' src='https://secure.gravatar.com/avatar/7a938092523a5a59684ac22fa4cef63a2b12bbfc1b85e10244ca0b62d730ae07?s=200&d=mm&r=g' srcset='https://secure.gravatar.com/avatar/7a938092523a5a59684ac22fa4cef63a2b12bbfc1b85e10244ca0b62d730ae07?s=400&d=mm&r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'/> </div> <div class="details"> <h4 class="name"><a href="https://dailynewsnblog.com/author/dailynewsnbloggmail-com/">dailynewsnblog</a></h4> </div> </div> <div class="dt-row nextprev-post-wrapper"> <nav class="navigation post-navigation" aria-label="Posts"> <h2 class="screen-reader-text">Post navigation</h2> <div class="nav-links"><div class="nav-previous"><a href="https://dailynewsnblog.com/tim-cook-confirms-a-week-of-apple-product-reveals/" rel="prev"><div class="nextprev-post prev"><h5 class="post-title"><i class="fas fa-angle-left"></i> Tim Cook confirms a week of Apple product reveals </h5></div></a></div><div class="nav-next"><a href="https://dailynewsnblog.com/cisco-says-hackers-have-been-exploiting-a-critical-bug-to-break-into-big-customer-networks-since-2023/" rel="next"><div class="nextprev-post prev"><h5 class="post-title"> Cisco says hackers have been exploiting a critical bug to break into big customer networks since 2023 <i class="fas fa-angle-right"></i></h5></div></a></div></div> </nav> </div> <div class="spacer" data-height="50" style="height: 50px;"></div> <div class="dt-container-md"> <div class="widget-header"> <h4 class="widget-title">Related Posts</h4> </div> <div class="dt-row"> <div class="dt-col-lg-12 content-right"> <div class="dt-col-md-12 dt-col-sm-6"> <div id="post-243105" class="post post-list bg-white shadow post-243105 type-post status-publish format-standard has-post-thumbnail hentry category-technology single-post"> <div class="thumb"> <a href="https://dailynewsnblog.com/burger-king-will-use-ai-to-monitor-employee-friendliness/"> <div class="inner"> <img src="https://dailynewsnblog.com/wp-content/uploads/2026/02/king_4.jpg" alt="Burger King will use AI to monitor employee ‘friendliness’"></div> </a> </div> <div class="details clearfix dt-py-4 dt-px-3"> <ul class="meta list-inline dt-mt-0 dt-mb-3"> <li class="list-inline-item"><a href="https://dailynewsnblog.com/author/dailynewsnbloggmail-com/"><img src="https://secure.gravatar.com/avatar/7a938092523a5a59684ac22fa4cef63a2b12bbfc1b85e10244ca0b62d730ae07?s=96&d=mm&r=g" width="32" height="32" class="author" alt="dailynewsnblog"/>dailynewsnblog</a></li> <li class="list-inline-item"><a href="https://dailynewsnblog.com/burger-king-will-use-ai-to-monitor-employee-friendliness/"><a href="https://dailynewsnblog.com/category/technology/" rel="category tag">Technology</a></a></li> <li class="list-inline-item"><i class="far fa-calendar-alt"></i> February 26, 2026</li> <li class="list-inline-item"><i class="far fa-eye"></i> 10 views</li> </ul> <h5 class="post-title">Burger King will use AI to monitor employee ‘friendliness’</h5> <p class="excerpt dt-mb-0"><p>Burger King, the chain that leans into creepy when others don’t dare, is at it again. The Verge reported on Thursday that the company is rolling out a new voice-controlled…</p> </p> <div class="post-bottom clearfix dt-d-flex dt-align-items-center"> <div class="float-right dt-d-none dt-d-md-block"> <a href="https://dailynewsnblog.com/burger-king-will-use-ai-to-monitor-employee-friendliness/" class="more-link">Continue reading <i class="fas fa-arrow-right"></i></a> </div> </div> </div> </div> </div> <div class="dt-col-md-12 dt-col-sm-6"> <div id="post-243091" class="post post-list bg-white shadow post-243091 type-post status-publish format-standard has-post-thumbnail hentry category-technology single-post"> <div class="thumb"> <a href="https://dailynewsnblog.com/the-download-how-america-lost-its-lead-in-the-hunt-for-alien-life-and-ambitious-battery-claims/"> <div class="inner"> <img src="https://dailynewsnblog.com/wp-content/uploads/2026/02/1772128623_260225_xinmei_TR_RacetoMars_image1intro_final.jpg" alt="The Download: How America lost its lead in the hunt for alien life, and ambitious battery claims"></div> </a> </div> <div class="details clearfix dt-py-4 dt-px-3"> <ul class="meta list-inline dt-mt-0 dt-mb-3"> <li class="list-inline-item"><a href="https://dailynewsnblog.com/author/dailynewsnbloggmail-com/"><img src="https://secure.gravatar.com/avatar/7a938092523a5a59684ac22fa4cef63a2b12bbfc1b85e10244ca0b62d730ae07?s=96&d=mm&r=g" width="32" height="32" class="author" alt="dailynewsnblog"/>dailynewsnblog</a></li> <li class="list-inline-item"><a href="https://dailynewsnblog.com/the-download-how-america-lost-its-lead-in-the-hunt-for-alien-life-and-ambitious-battery-claims/"><a href="https://dailynewsnblog.com/category/technology/" rel="category tag">Technology</a></a></li> <li class="list-inline-item"><i class="far fa-calendar-alt"></i> February 26, 2026</li> <li class="list-inline-item"><i class="far fa-eye"></i> 18 views</li> </ul> <h5 class="post-title">The Download: How America lost its lead in the hunt for alien life, and ambitious battery claims</h5> <p class="excerpt dt-mb-0"><p>In July 2024, NASA’s Perseverance rover came across a peculiar rocky outcrop on Mars covered in strange spots. On Earth, these marks are almost always produced by microbial life. Sure,…</p> </p> <div class="post-bottom clearfix dt-d-flex dt-align-items-center"> <div class="float-right dt-d-none dt-d-md-block"> <a href="https://dailynewsnblog.com/the-download-how-america-lost-its-lead-in-the-hunt-for-alien-life-and-ambitious-battery-claims/" class="more-link">Continue reading <i class="fas fa-arrow-right"></i></a> </div> </div> </div> </div> </div> </div> </div> </div><div class="dt-col-lg-12"> <div id="comments" class="comments-area"> <div id="respond" class="comment-respond"> <h3 id="reply-title" class="comment-reply-title">Leave a Reply <small><a rel="nofollow" id="cancel-comment-reply-link" href="/tell-us-how-will-the-uks-landline-switch-off-affect-you-or-your-family-telecoms/#respond" style="display:none;">Cancel reply</a></small></h3><form action="https://dailynewsnblog.com/wp-comments-post.php" method="post" id="commentform" class="comment-form"><p class="comment-notes"><span id="email-notes">Your email address will not be published.</span> <span class="required-field-message">Required fields are marked <span class="required">*</span></span></p><p class="comment-form-comment"><label for="comment">Comment <span class="required">*</span></label> <textarea id="comment" name="comment" cols="45" rows="8" maxlength="65525" required>

Name *

Email *

Website