VANCOUVER — Technical Safety BC says a missed crack in a component of the gondola system at Kicking Horse Mountain Resort was one factor out of “several abnormal conditions” that led to a cabin falling to the ground last March.

A report from the safety agency says eight passengers were inside the cabin on March, 10, 2025, when a hanger arm broke shortly after leaving the station at the bottom of the mountain.

The report says the cabin fell about 1 1/2 metres, and passengers reported minor injuries.

Technical Safety BC says resort staff tried to restart the gondola to get stuck patrons out, but the broken part of the hanger arm became “lodged” in a tower, preventing the gondola from moving and a manual rope evacuation took several hours to complete.

The report says the failure happened due to the “unlikely convergence of several abnormal conditions,” including brittleness of the material used in the hanger arm’s manufacture, “major impacts” during operations that exacerbated the crack in the arm and a failure to identify it during inspections before it grew to a “critical size.”

The report recommends that manufacturers use materials that have “low temperature fracture toughness properties,” identify components made with cold bent galvanized steel and for operators to respond and remove gondola cars from service if they impact other structures.

This report by The Canadian Press was first published Feb. 18, 2026.

The Canadian Press

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