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An 
American Airlines passenger had their trip cut short recently, after being ejected from the flight for playing a video from her cellphone on loud speaker. The airline’s conditions of carriage outline that passengers should ‘Behave appropriately and respectfully with other passengers, crew or any American Airlines team member’ which includes being removed if passengers are found to be disruptive.
The female passenger, who, according to the New York Post, was warned twice to turn off the video, was described as drunk and eventually began cussing and shouting before being removed from the aircraft. As she exited the plane, she pulled the middle finger, before the rest of those onboard erupted in cheer and applause.
Crucial Information & Key Details (Most Important Information)
Fort Worth-based American Airlines was operating a scheduled flight from Miami to Tampa when the passenger started playing a video from her cellphone without headphones on. A cabin crew member asked the passenger twice to use headphones or stop the video, but the passenger, described as drunk by others, then began to cuss and hurl expletives at the crew member.
The decision was made to contact the police, who then boarded the aircraft and approached the passenger and requested her to leave the aircraft. In the NY Post report, the passenger proclaimed, “I played a video for 30 f—king seconds at 50% sound, and that’s the f—king reason you’re kicking me off?”
Many other passengers recorded the event, capturing the female passenger’s tirade following being asked to turn the video off. It has been claimed that the passenger stopped playing the video after the second warning. Simple Flying reached out to American Airlines, they did not immediately respond by the time this article was published.
30 Second Video
Once the police officers were onboard, it appears that they tried to reason with the passenger after she became disgruntled that she only played the video for 30 seconds. The passenger then proclaimed, “Is this not free-speech America, or are we being a-holes to literally everybody?”
The police officer was quick to respond to that remark, noting that the passenger would be permitted to express her feelings once off the aircraft, so the police could attempt to de-escalate the situation and have a reasonable conversation without an audience of other passengers on the plane.
While the disruptive passenger was being escorted off the aircraft, she took the opportunity to lash out at other passengers, thanking them sarcastically for recording the incident, and then pulled the middle finger to everyone as she walked off the plane. The rest of the passengers then clapped and erupted in cheer.
Why A Quiet Cabin Really Matters To American Airlines
We all have the right to a peaceful, calm, quiet, and easy journey when we take flight.
Respecting The Quiet Cabin
American Airlines
Many airlines, including American Airlines enforces a ‘quiet cabin’ policy, which stipulates that passengers should use headphones if they want to watch or listen to videos, music, podcasts, and or other content. Cabin crew are trained to approach and address situations that do not adhere to the airline’s conditions of carriage. Passengers who refuse to comply with these expectations can expect to be removed from the flight, and if causing a scene or leading to more serious complaints, could see themselves banned entirely from the airline for a period or indefinitely.
American Airlines has the right to refuse carriage to anyone who is disruptive or with loud behavior. Passengers are always encouraged to use headphones, and the crew will manage any noise complaints to ensure that everyone else on board can enjoy their journey peacefully.
United Airlines also has a contract of carriage that permits the 
Star Alliance carrier to refuse passengers who do not comply and use headphones or earphones when watching a video or listening to audio. This rule is to ensure the noise in the cabin is limited and not disturbed by other people’s personal devices. To ensure compliance, United Airlines offers complimentary earphones or earbuds for those passengers who have forgotten or misplaced their own.
