Retailers Lose £29 Million to Returns Fraud Across 1 Million Orders, as New ReBound Data Reveals Industry ‘Blind Spot’


ReBound’s research identifies a wide range of data points that, when combined, act as signals for retailers for fraud analysis and prevention. For example, the longer a customer holds a product before initiating a return, the higher the likelihood of returns fraud or abuse. The median lead time for a normal return is 9.5 days, but for returns flagged as potentially fraudulent, this almost doubles to 18 days.



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