Why retailers like Ikea are going big on small stores


A customer shops at Ikea's downtown Toronto store location on Tuesday, June 2, 2026. THE CANADIAN PRESS/Chris Young - The Canadian Press
A customer shops at Ikea’s downtown Toronto store location on Tuesday, June 2, 2026. THE CANADIAN PRESS/Chris Young – The Canadian Press · The Canadian Press

When Ikea opens its latest location at a London, Ont., mall this fall, shoppers will find their visits are far from the labyrinthine experience most have come to expect from the Swedish furniture giant.

The customers most impervious to browsing will make it through the shop in a matter of minutes and even those prone to spur-of-the-moment purchases likely won’t have an hours-long ordeal.

That’s because most Ikeas are at least 300,000 square feet — the equivalent of about six football fields — and typically feature 10,000 products. The one moving into the former Hudson’s Bay at White Oaks Mall will be just 43,000 square feet and sell only 2,700 items.

“What you’re seeing with what will open in London is an evolution of the small store format,” said area manager Janet McGowan on a recent morning at a 65,000 sq. ft. Ikea in downtown Toronto.

The location she was sitting in and its forthcoming sibling are just the latest examples of a retailer thinking big by going small.

Uniqlo, No Frills, Best Buy, Sleep Country and Sephora have all opened small format stores in Canada in recent years. Their hope is that shrinking some of their locations will extend their reach into lucrative markets, where space is often at a premium but the consumer will to spend is strong.

As she cozied into a faux living room, McGowan argued small stores are a win-win. They let customers explore and get inspiration but also shave down the time it takes to open a new Ikea by 25 per cent and are a less costly investment.

“It makes more of a realistic model for us to be able to open many of these around the world,” she said.

Ikea Area Manager Janet McGowan is photographed at the retailer's downtown Toronto store location on Tuesday, June 2, 2026. THE CANADIAN PRESS/Chris Young
Ikea Area Manager Janet McGowan is photographed at the retailer’s downtown Toronto store location on Tuesday, June 2, 2026. THE CANADIAN PRESS/Chris Young · The Canadian Press

Others appear to have the same idea. Best Buy and Bell Canada teamed up in 2024 to launch 167 small format stores.

One of them is in Union Station in the heart of downtown Toronto. It’s around the corner from a pared back Uniqlo that moved in when a petite Decathlon moved out.

It’s no coincidence so many retailers are targeting the busy transit hub near several arenas and the Financial District, where there’s no vacant land and seldom a sprawling space to rent.

“Often, you’re not testing if your brand has relevance. You’re looking at where else could I go with the brand that I haven’t been able to go because of the space constraints,” said Elisha Ballantyne, a Toronto-based retail consultant who helped Target launch its petite, urban stores in the U.S.

More often than not, the answer is busy city centres.

There, companies can cater to time-pressed workers on lunch breaks, nearby university and college students and urbanites who can’t or won’t make the trek to suburbia, where companies often find the real estate they need to run full-scale locations.



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