If you’re having problems with the Nest app today, you’re not alone. Despite assurances from the official Nest status page that “everything is running smoothly,” well, they aren’t. Based on our own experience, Reddit reports and the Downdetector outage map, something is amiss with Google’s smart home ecosystem.

Users began reporting issues with the Nest on Downdetector at around 3:30 AM ET on Friday. About an hour later, r/Ok-Influence-164 posted a Reddit thread, sharing their problems. (The thread now has over 400 comments, with many users concurring.) I’ve been unable to access the Nest app since early this morning, and no amount of sign-outs or app closures has helped. If you try to use it, expect to spend a long time staring at the screen in the above photo.

Google has acknowledged the incident and says it is working on a fix as well as providing updates over on Reddit. The latest is a statement from the company that says “we rolled out a fix for the issue impacting the Nest app and are still working to resolve an issue impacting some Google Home app services.” So if things aren’t working for you quite yet, they should be soon.

Update, May 15, 2026, 3:56PM ET: This story has been updated with Google’s latest information on the outage.

Update, May 15, 2026, 2:20PM ET: This story has been updated to note Google is working on a fix for the outage.