Otter’s new feature lets users search across their enterprise tools


AI meeting notetaker apps have realized that transcribing meetings and providing summaries alone is not enough to justify their business models and valuations. They now want to act as a full workspace where users bring in data from different sources, search across all of it, and make decisions about their business. Following notetakers like Read AI, Fireflies.ai, and Fathom, Otter is now launching enterprise search by acting as a Model Context Protocol (MCP) client. That means it can connect to and pull data from outside apps and services using a common standard that AI tools are rapidly adopting.

Otter has been around for nearly a decade now, but it has been making moves toward becoming an enterprise productivity tool in the last few months. Last October, the company launched a way for organizations to build custom MCPs to access Otter data outside the app. The company’s latest move is more about bringing outside data into the app.

With this launch, users can connect their Gmail, Google Drive, Notion, Jira, and Salesforce accounts and query that data along with existing meeting data. The company said that it will soon allow connections with Microsoft Outlook, Teams, SharePoint, and Slack. Users can not only search for data across these tools but can also push meeting summaries to Notion or draft a Gmail message.

The company said that it has also redesigned its AI assistant to be consistently present across the whole interface, so users can ask questions anytime. The assistant can understand the context of the screen, such as a particular meeting or a channel, and answer questions accordingly.

Meanwhile, most notetakers are following Granola’s lead and allowing for a botless meeting capture — recording meetings using a device’s system audio rather than having a bot join the call. Otter said that it brought this feature to the Mac app late last year, and is now launching a Windows app with a similar feature.

There has been a debate around meeting note-taking with bots (where a bot joins the meeting) or without bots. Otter CEO Sam Liang said that the company’s enterprise customers prefer when a meeting notetaker joins the call.

“When we talk to enterprise customers, most of them actually prefer the note taker that joins the Zoom meeting because it provides the transparency. They also prefer the meeting notes to be shared with all the meeting attendees, so that the note is not limited to one person,” he told TechCrunch over a call.

Techcrunch event

San Francisco, CA
|
October 13-15, 2026

Otter said that it has a deduplication feature that prevents a swarm of bots from joining a meeting simultaneously to avoid situations where there are more bots than humans on a call.

Last year, the company said it had 25 million users and $100 million in annual recurring revenue. While the company didn’t provide a new set of financials, it said that the platform now has 35 million users.

When you purchase through links in our articles, we may earn a small commission. This doesn’t affect our editorial independence.



Source link

  • Related Posts

    Electrical current might be the key to a better cup of coffee

    University of Oregon chemist Christopher Hendon loves his coffee—so much so that studying all the factors that go into creating the perfect cuppa constitutes a significant area of research for…

    UAE To Exit OPEC After Nearly 60 Years

    The UAE has announced that it will leave OPEC and OPEC+ effective May 1, ending a membership that began in 1967—four years before the UAE itself was founded as a…

    Leave a Reply

    Your email address will not be published. Required fields are marked *

    You Missed

    Electrical current might be the key to a better cup of coffee

    Electrical current might be the key to a better cup of coffee

    The Complete History Of The Xbox Logo: From Green Glow To Modern Minimal

    The Complete History Of The Xbox Logo: From Green Glow To Modern Minimal

    THE CAREGIVERS’ LIVING ROOM A Blog by Donna Thomson: The Divine Spark In a Caregiver’s Heart

    THE CAREGIVERS’ LIVING ROOM A Blog by Donna Thomson: The Divine Spark In a Caregiver’s Heart

    Rob Shaw: BC NDP keeps being cagey about World Cup costs

    Rob Shaw: BC NDP keeps being cagey about World Cup costs

    Canada deficit update live: Carney to table fiscal outlook

    Canada deficit update live: Carney to table fiscal outlook

    FCC to direct Disney-owned TV stations to file early license renewals, source says

    FCC to direct Disney-owned TV stations to file early license renewals, source says