Owner Resource Group Announces the Sale of Bill Gosling Outsourcing


Headquartered in Barrie, Ontario, Bill Gosling is a global BPO that partners with clients in the fintech, auto finance, digital native and utilities sectors, delivering outcomes across onshore, nearshore and offshore locations. Affiliates of ORG acquired majority ownership of Bill Gosling in December 2020 and partnered with existing leadership at the time, including Dave Rae, Executive Chairman, and Kenny Johnston, CEO and President, to support a period of significant growth and transformation. During the partnership, Bill Gosling grew its global headcount from approximately 2,500 to more than 7,000 employees, meaningfully expanded its nearshore and offshore delivery footprint, and established an in-house technology center-of-excellence in India through the acquisition of MattsenKumar, adding proprietary capabilities that have accelerated the Company’s tech-enabled service delivery.



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