The Banyan platform’s interoperability extends beyond Teams to include integrations with electronic health records (EHRs), nurse call systems, scheduling, medical devices, and other critical healthcare IT systems. “Health systems can see hundreds of IT support interactions per day,” said Dr. Annabaker Garber, RN, PhD, Chief Clinical Officer, Mobile Heartbeat. “Even when the problem is simple, like access or password resets, those issues are urgent in clinical workflows and require a quick response.” Banyan’s open architecture enables healthcare organizations to create a connected ecosystem that supports both clinical and operational workflows without forcing staff to toggle between multiple disconnected communication solutions.