There’s an exciting update for United’s free Starlink Wi-Fi


Faster, more reliable — and free — Wi-Fi is nearly here on United Airlines.

The Chicago-based carrier announced on Monday that it has received its first FAA certification for installing Starlink’s satellite Wi-Fi onboard the Embraer E175 regional jet.

This certification, called a Supplemental Type Certificate (STC), is required for each aircraft type receiving Starlink equipment.

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United will need at least 16 STCs across its regional and mainline fleet to bring Starlink Wi-Fi to nearly every aircraft in its fleet.

ZACH GRIFF/THE POINTS GUY

United will need to perform the requisite design, installation and testing procedures for any planes that will receive this FAA certification.

An STC is issued after the FAA certifies the first Starlink-equipped planes of a given fleet type. Once the certification is in hand, United can then install Starlink across the rest of the fleet.

With its first STC on hand, United has reiterated that it now plans to install approximately 40 regional jets each month, with the entire two-cabin regional fleet getting the Starlink upgrade by the end of 2025.

United’s update comes just a few weeks after the airline completed its first Starlink installation on an Embraer E175, registered N127SY, at a maintenance hangar in Nashville, Tennessee.

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As the installation wrapped up, I got an exclusive behind-the-scenes look at what it takes to actually enable this faster Wi-Fi and hear from the airline’s tech executives who are in charge of the project.

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Now that the first Starlink-equipped plane is flying, United says that it will run a beta test of the new technology on select flights between now and the first customer flight, which will officially happen in May — in line with the airline’s promise that it would happen this spring.

First announced in September, United said it would roll out fleet-wide Starlink Wi-Fi across more than 1,000 jets, bringing best-in-class connectivity to nearly its entire fleet. (The only planes not getting Starlink are single-cabin regional jets.)

While the speed and reliability upgrades will most certainly be appreciated — Starlink delivers a living-room-like streaming experience — perhaps the best news is that connectivity will be entirely free. All that will be required is signing in to your MileagePlus account.

ZACH GRIFF/THE POINTS GUY

The airline will debut a new landing and entertainment page for Starlink-enabled aircraft. This upgraded experience will offer access to streaming services, shopping, gaming and more.

For years, United has offered a subpar inflight connectivity experience. It has partnered with four different Wi-Fi providers, each offering varying speeds and reliability.

This mishmash of providers has left some loyal flyers wondering if the Wi-Fi service will work on their flight or if they can stream their favorite shows or browse data-heavy social media apps.

The good news is that the first provider that United has chosen to replace with Starlink is the most outdated: Wi-Fi Onboard (formerly known as Gogo), which offers excruciatingly slow air-to-ground connectivity across the regional fleet.

Starlink, an arm of Elon Musk’s SpaceX, provides satellite internet access in more than 100 countries worldwide. While the company’s customers range from individual homeowners to the U.S. military, perhaps the most exciting development for travelers is Starlink’s deployment on commercial airplanes.

The satellite internet provider offers download speeds of up to 250 Mbps per second — fast enough to support gaming, VPN access, streaming and much more. (Inflight calling still won’t be allowed, per FAA rules.)

Once the rollout is complete, United will go from offering a subpar connectivity experience to providing one of the best in the sky.

In addition to United, Starlink is either installed or being installed on some major carriers worldwide. They include JSX, Hawaiian Airlines, airBaltic, Zipair, Qatar Airways, Air France, Air New Zealand, SAS and WestJet.

United’s Starlink rollout schedule

Aircraft Current provider Starlink timeline
Boeing 787-8 Dreamliner Panasonic Unknown
Boeing 787-9 Dreamliner Panasonic Unknown
Boeing 787-10 Dreamliner Panasonic Unknown
Boeing 777-200 Panasonic Unknown
Boeing 777-300 Panasonic Unknown
Boeing 767-300 Panasonic Unknown
Boeing 767-400 Panasonic Unknown
Boeing 757-200 Panasonic Unknown
Boeing 757-300 Panasonic, Thales and Viasat Unknown
Boeing 737-700 Thales and Viasat Unknown
Boeing 737-800 Thales and Viasat Unknown
Boeing 737 MAX 8 Viasat Unknown
Boeing 737-900 Thales and Viasat Unknown
Boeing 737 MAX 9 Viasat Unknown
Airbus A319 Panasonic and Viasat Unknown
Airbus A320 Panasonic Unknown
Airbus A321neo Viasat Unknown
Bombardier CRJ-200 None Not receiving
Bombardier CRJ-550 Wi-Fi Onboard (Gogo) By the end of 2025
Bombardier CRJ-700 Wi-Fi Onboard (Gogo) By the end of 2025
Bombardier CRJ-900 Wi-Fi Onboard (Gogo) By the end of 2025
Embraer E170 Wi-Fi Onboard (Gogo) By the end of 2025
Embraer E175 Wi-Fi Onboard (Gogo) By the end of 2025
Embraer E145 None Not receiving

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